Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2025-02-23T04:26:15+00:00

    Hi Peter

    I know itIt's very frustrating situation because we been through it , it seems to be there are several issues that cause this problem but i found out that most of the cases the issue was either the router itself or driver needs to be changed or updated . In my case the issue was the router , i suggest to try another router first before you do any changes to your settings, try to connect to your phone hotspot ,if you can see it then it's definitely your router .

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  2. Anonymous
    2025-04-04T16:13:17+00:00

    Thank you so much, Louie.

    I work away and will not be able to try these ideas out for a few days, but will let you know what happens when I do.

    Really appreciate your time my friend.

    Iain

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  3. Anonymous
    2025-04-25T05:18:33+00:00

    this old post is my savior. after more than a year my laptop cannot connected to my own wifi. i change the mode for my 2.4 to b+g+n and 5ghz to b+g+n+ac (remove ax for both mode). Thank you so much Ioannis!! thank you!!

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  4. Anonymous
    2025-05-14T20:16:43+00:00

    Hello,

    I had a similar problem. I can see my Wi-Fi with other devices, I can see other Wi-Fi from my computer but can't see my Wi-Fi from my computer.

    I fixed by updating tbe driver of the wifi:

    • Search for device manager in the search bar and open it.
    • Expand network adpaters.
    • Right click on the wifi adpater ( it's written wifi adpater or Wirless...).
    • click on update driver.
    • click on "Browse my computer for drivers" and then click on "let me pick from a list of available drivers on my computer" and then pick one (you can try them all for instance). Alternatively, you can let me windoes search automatically instead of "Browse my computer for drivers".

    If that didn't work, here's a video of a youtuber I found: https://www.youtube.com/watch?v=wAqiN9Eum60.

    Hope it helps, good luck!

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  5. Anonymous
    2025-05-31T12:52:31+00:00

    Everything you went through I’m currently going through the exact same thing & it’s getting frustrating to not be successful with anything. It’s like there’s no solution to this problem

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