Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2025-02-15T04:00:52+00:00

    This worked. Great find. After 6 hours of reading and trying different things a simple change of the Intel driver to the Microsoft version did the trick. I had updated my driver previously but I assume the system kept installing the latest Intel driver which unfortunately must not have been compatible with my Xfinity modem/router. Just follow the directions exactly.

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  2. Anonymous
    2025-02-15T19:53:42+00:00

    Hi PeterY61,

    Did you ever find out what the problem was? I am going through the same thing!

    I’ve done everything and my WiFi connection is not showing up on my laptop. Did you ever figure out yours?

    Thank you

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  3. Anonymous
    2025-02-15T21:20:29+00:00

    Hi Christina

    In my cas after trying everything under the sun it was actually the router , for some reason other devices in the home like phones and TVs were able to find it but not the PC nor the printer , i decided to change my internet provider because they couldn't figure it out , the minute i installed the new router from the second provider all problems solved.

    Hope that helps you

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  4. Anonymous
    2025-02-21T02:33:27+00:00

    you are my literal savior

    thank you.

    i've talked to so many support agents and i'm just so relieved 😩

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  5. Anonymous
    2025-02-22T21:13:28+00:00

    Hi Christina,

    In my case the only thing that worked was getting a USB adapter.

    Cheers,

    Peter

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