Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2024-04-03T22:34:12+00:00

    ImageHi PeterY61

    I was able to correct it by disabling the realtek device first and then updating driver for the Intel device on my network adapters list in the device managers. ( I guess this way it wouldn't show the realtek drivers like it showed you.)

    When i selected the option of selecting from a list on my computer, it showed me 4 options, (3 with intel and 1 with microsoft) , and I selected the microsoft one.

    And then automatically it started showing me my home internet connection WITHOUT having to restart the device.

    (I know it's an old post but if anyone with the same problem stumbles upon this , do try this step)

    Thanks

    Savneet

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  2. Anonymous
    2024-04-10T18:22:04+00:00

    HEY PETER ! Is your problem solved? if it did , let me know because i have the same problem .

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  3. Anonymous
    2024-04-11T00:17:53+00:00

    Hi Deepali,

    Yes, it is solved. The only thing that worked was purchasing a wireless USB adapter.

    Kind regards,

    Peter

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  4. Anonymous
    2024-04-11T11:15:21+00:00

    The issue is caused by a software patch applied to a driver to fix security issue of the hardware. The Wi-Fi controller's hardware has some vulnerability, which comes into effect when it connects to a router based on some particular hardware chip. Once it was discovered, the driver for the Wi-Fi controller was patched to make such a connection impossible.

    As a result, to solve the issue, a driver change is needed. Downgrade to an older, preferably the first released, will solve this (the driver was not patched for the vulnerability, as it wasn't discovered at that time).

    Update to a newer version most probably won't solve the issue. The patch, once applied, will stay in every newer version.

    Sometimes, an alternative driver may be available. For example, not from the laptop manufacturer, but the Wi-Fi chip manufacturer. In the case the driver may differ and the other provider could have chosen different approach to protect against the vulnerability.

    In short - if your priority is convenience over security simply downgrade the driver. Otherwise just buy USB Wi-Fi adapter or replace your laptop.

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  5. Anonymous
    2024-04-27T23:54:28+00:00

    Thank you so much! I tried all the suggestions on here and this one finally worked for me!

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    5 people found this answer helpful.
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