Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-12-19T01:34:15+00:00

    Ok,

    I had an employees computer do this same thing recently and the only way I could get it to work is to Reset the Computer to Factory Condition.. You should be able to do this in the Recovery Utility..

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  2. Anonymous
    2023-12-19T05:12:21+00:00

    @ Anurag podila,

    I have troubleshoot this problem in last month with my old 4 yrs old laptop having Windows 8 OS.

    To resolve this issue first I bought another USB Wireless adapter from market thinking that the existing laptop wireless adapter not included in Windows 8. But this solution doesn't resolved problem after buying new USB adapter too. As per my observation

    The problem is related to Wireless LAN driver which is not included in your Windows Operating system and even you replaced it to new one then also can't guarantee it will work.

    I have updated my Windows 8 OS to Windows 10 and issue resolved. Just try to update your Windows OS , or install new lates Windows by formatting your Laptop.

    Although you didn't mention your OS here, can you please confirm about your laptop configuration and it's OS?

    I hope my above comments' will help you to resolve your issue.

    Thanks.

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  3. Anonymous
    2023-12-19T05:14:32+00:00

    Please try to check with my below comments

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  4. Anonymous
    2023-12-22T17:59:58+00:00

    Wow, Number 2 worked for my PC! I changed from Intel driver to Microsoft driver, the PC instantly connected to my home Wifi! Thank you so much for the great help Franco!!

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  5. Anonymous
    2024-01-05T16:36:06+00:00

    Hello all.

    I had the same problem and tried everything from the laptop's side with no luck. Then I shifted focus to the AP. I changed the "channel setting" of the wireless AP from "auto" to 1 and then the laptop saw the AP.

    Cheers

    PK

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