Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-07-17T23:48:16+00:00

    Hi MohaiGolam,

    The only thing that worked was to purchase a wireless USB adapter (Linksys WUSB6100M Max-Stream™ AC600 Wi-Fi Micro USB Adapter was what I purchased).

    Kind regards,

    Peter

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  2. Anonymous
    2023-07-29T06:58:45+00:00

    I had an identical issue just now, it was resolved when I used the device manager to uninstall the wireless adapter.

    After it disappears right click and scan for hardware changes, it reinstalled the driver that way and my network was visible again.

    I chose to forget the network in earlier steps (followed many suggestions from here and had identical results) after I put in the pass code it's back to normal.

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  3. Anonymous
    2023-08-18T00:48:42+00:00

    I need help too

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  4. Anonymous
    2023-08-28T15:22:21+00:00

    I had this issue as well on a laptop I was setting up for a friend, I had a multi band network and neither SSID was showing up.

    Tried a few things but the one that seemed to work was updating the driver in device manager and selecting the Microsoft version of the network adapter instead of the intel one. Strange but it worked

    Hope this helps someone

    Thanks for this thread and thanks for the post from Zack Harris.

    I had the same issue and fixed it by selecting the Microsoft driver instead of the Intel one.

    My network adapter are [Intel(R) Dual Band Wireless-AC 3160].

    Following is my operation steps:

    (1) Run Device Manager;

    (2) Select Network adapters and then [Intel(R) Dual Band Wireless-AC 3160]

    (3) Right click and select update driver

    (4) Select [Browse my computer for drivers]

    (5) Click [Let me pick from a list of available drivers on my computer]

    (6) Select [[Intel(R) Dual Band Wireless-AC 3160] (Microsoft)]

    (7) Click Next

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  5. Anonymous
    2023-08-29T17:06:49+00:00

    Thank you for your reply. All sorted now.

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