Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-05-15T10:09:42+00:00

    I'm unable to find any of the following buttons/functions (in bold):

    Click on Update & Security.
    Click on Troubleshoot.
    Under the "Recommended troubleshooting" section, click the Additional troubleshooters option.
    Under the "Get up and running" section, select the Internet Connections troubleshooter.

    To reset the network stack with Command Prompt, use these steps:

    1. Open Start.
    2. Search for Command Prompt, right-click the top result, and select the Run as administrator option.
    3. Type the following command to reset the component that handles network requests and press Enter:

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  2. Anonymous
    2023-05-16T09:09:46+00:00

    I got an app and did the WiFi analyse. My network is sitting between 2 & 6 channels and is in the 'good' range, fluctuating from the high -30 to low -40 dBm on both 2.5 and 5g. (the second and third best in the surrounding networks). It is sitting within a partial gap within the other local networks. The only other gap is past 8.

    Is this fine, or should I move the channel to be above 8 so there are no other networks nearby in that range? Will this have other impacts with devices connected to the WiFi?

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  3. Anonymous
    2023-07-06T12:01:25+00:00

    I had this issue as well on a laptop I was setting up for a friend, I had a multi band network and neither SSID was showing up.

    Tried a few things but the one that seemed to work was updating the driver in device manager and selecting the Microsoft version of the network adapter instead of the intel one. Strange but it worked

    Hope this helps someone

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  4. Anonymous
    2023-07-17T18:40:49+00:00

    Hi Peter,

    did you manage to find a solution? I am having the same issue I also have the same piece of hardware as you with it being the Realtek RTL8192CE Wireless LAN 802.11n PCI-E NIC.

    Thanks!

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  5. Anonymous
    2023-07-17T21:39:31+00:00

    Hi,

    I went through all the steps on this thread and had no luck. I checked to see if my pc worked while plugged into a short ethernet cable I had on hand and it did, so I just bought a cheap, longer cord that is flat and white (so it is barely visible after i boue-tacked it to the skirting) and ran that from the modem to computer. Now it works perfectly.

    It's not ideal, but it was my last resort and honestly I'm impressed with how it turned out.

    Good luck to you tho!

    Kate

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