Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2024-10-27T16:09:35+00:00

    PeterY61,

    I faced the same problem and worked on it 2 days with no positive result: looking for network drivers, updating, etc, etc.

    This morning I called the internet provider, they made a check / update on their side and problem solved in 5 min.

    So, I adivse you to call your internet provider and to explain the issue you have.

    Good luck!

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  2. Anonymous
    2024-10-24T18:42:19+00:00

    Hello PeterY61,

    Here is solution for your problem with WiFi. You just need to update driver to version 18.33.17.1

    User n_scott_pearson describe the problem and how to solve it. Look at his post 02-13-2024 01:03 PM

    https://community.intel.com/t5/Wireless/Intel-Dual-Band-Wireless-AC-7260-Driver-Update/m-p/1571741

    Enjoi!

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  3. Anonymous
    2024-10-23T03:24:00+00:00

    Thank you very much for your reply, I hope this solution works for me, I am not familiar with changing settings and things but will ask someone to help me in that and let you know about the outcome.

    By the way all other devices at home can find the home router ex. Mobiles, TV's and some other devices except my laptop.

    Thank you 🙏

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  4. Anonymous
    2024-10-18T21:00:02+00:00

    I had this exact same issue. After running all the troubleshooting steps I decided the issue had to reside with my router I had to put it into legacy mode which enabled the laptop to see this network. I was able to connect and I updated drivers on the laptop and then turned legacy mode off again on my router. The problem was solved.

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  5. Anonymous
    2024-10-14T07:57:40+00:00

    I have the same problem. lap top can find all the neighborhood routers except my own home one, my mobile and wife's mobile can find and connect to it but not the Lap Top. Tried restored point to earlier date but no luck . Very frustrating

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