Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

156 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-11-29T14:27:55+00:00

    Thank you for your reply, I tried many different things that was suggested by others but unfortunately none worked for me, finally I contacted my internet service provider and they reset the router from their end and did actual work for me. Thank you 🙏

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-11-28T18:51:29+00:00

    Hi Peter,

    Uninstall the wireless adapter in Device Manager and then reboot machine and it will automatically find and reinstall the adapter.

    I tried many different things many different times, all the options in this thread, none except the nuclear option above worked...

    Cheers,

    James

    This solved the problem for me. Thank you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-11-25T12:10:14+00:00

    Hi all,

    I have the same problem on my laptop.

    in my opinion, due to the my laptop use diffirent Wireless mode with my router. So that I changed the Wireless mode in my router, the issue had been fixed:

    In the Wi-FiConfiguration, go to advanced, in the wireless mode changed to 802.11 b+g+n

    Good luck to all

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-10-28T08:18:55+00:00

    I had exactly the same issue, all the other devices I have at home are connected but not my laptop.

    It is not about the router but the settings on the side of internet provider.

    Of course it is up to you to check it or not. In my case it worked calling the internet provider.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-10-28T07:07:49+00:00

    Hi

    Thank you for your reply but you know something: I don't think it's the router because all the other devices at home can find it like phones ,TVs etc. except my lap top , that's what makes more confusing .

    Thanks again

    Was this answer helpful?

    0 comments