Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2025-02-15T04:00:52+00:00

    This worked. Great find. After 6 hours of reading and trying different things a simple change of the Intel driver to the Microsoft version did the trick. I had updated my driver previously but I assume the system kept installing the latest Intel driver which unfortunately must not have been compatible with my Xfinity modem/router. Just follow the directions exactly.

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  2. Anonymous
    2025-01-11T16:46:15+00:00

    Thanks 😊

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  3. Anonymous
    2025-01-05T05:07:44+00:00

    Thank you for your response, I found out later that my printer and TV's have lost connection with router as well, after trying many different ways but was no luck, contacted my net provider and did few steps from both ends and was back to normal but one month later the same issue occurred again, rand them but the guy this time insisted that the problem is with my devices (imagine his stupidly).

    Changed to new provider with new router and things since then going flawlessly.

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  4. Anonymous
    2025-01-05T04:10:39+00:00

    A solution that worked for us was:-

    On the Modem check the channel selection and take it off auto. We set it to Channel 11. All of a sudden then network was seen in the list. It seems the older PC we have has a WiFi card that can't see channel 12 onwards. All our other devices can. It could see the hotspots ok on other channels but not the modems auto selected channel of 12.

    We did try resetting everything and turning on/off bands, this for us did nothing. Windows already said drivers etc,ok.

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  5. Anonymous
    2024-11-30T22:21:50+00:00

    Hi James,

    It's been a while, but I did try that, to no effect.

    Thanks,

    Peter

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