Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-09-06T00:01:10+00:00

    I have a similar problem and no one seems to have an answer.  Everyone treats you like you just turned on a computer for the first time EVER.  The true answer is no one knows even when ALL the details are provided.  Haven't seen any post that resolves this.  Finally I bought a used wireless card (internal, not USB) and it worked fine.  Again, the old card basically saw all networks immediately around me but not mines even when it was a few feet from the router.  Again, the replacement used card works fine!

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  2. Anonymous
    2022-08-31T22:48:54+00:00

    after 2 days I finally found the solution. I turned on 802.11d in the network adapter.

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  3. Anonymous
    2022-08-30T03:27:55+00:00

    My phone and laptop see my wifi and those around me. the computer I have reloaded with windows for the 3rd time sees wifi around me but no mine. My main computer sees my wifi.

    I have been into cmd and did all the above.

    Computer says wifi dongle is OK and the drivers are up to date

    regards

    Peter

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  4. Anonymous
    2022-08-26T00:14:26+00:00

    Hi Isabella,

    I ended up getting a USB Wi-Fi Adapter. That's the only fix that worked.

    Kind regards,

    Peter

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  5. Anonymous
    2022-08-25T17:56:37+00:00

    Hi Peter, I am having the exact same problem as you... tried all the fixes listed above and others, nothing works. Did u ever get this resolved???

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