Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

156 answers

Sort by: Newest
Most helpful Newest Oldest
  1. franco d'esaro 25,086 Reputation points Volunteer Moderator
    2022-10-09T15:08:17+00:00

    Hi Emin Ahmadli ,

    read the whole discussion carefully before posting.

    Your solution was already proposed by me on 06/28/2021, so you don't say anything new.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-10-09T14:44:30+00:00

    Hi,

    I was having the same issue for a while. When it happened for the first and second time, just restarting the router helped. But then it happened again and in that case restarting did not help, so I started going through all the solutions mentioned in this thread. None of them helped, so I decided to mix some of them. Below you can find out how I solved this issue for my laptop:

    1. Log in to your router - you can do this with the login details shown on your router (username and password). On Google, you can look for the ways of logging in to your router, it depends on the brand of the router.
    2. Select Network (on the top navigation bar).
    3. Go to Wireless 2.4 GHz and/or 5 GHz (on the left navigation), then you will see the option to change the channel. (For the 2.4 GHz band channels 1, 6, and 11 are recommended since they are the only non-overlapping channels). In my case, I have only "Wireless 2.4 GHz" option available, so I just changed the channel to "11".
    4. Save this change and hopefully, your issue will also be solved.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-10-07T21:43:53+00:00

    Hi Lee,

    I had to buy a wifi usb adapter. That's the only thing that worked.

    Kind regards,

    Peter

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-10-06T10:51:28+00:00

    After sleeping on the same issue last night I tried again this morning and resolved it in a couple of minutes (this is on Win 11 pc but should be fine on 10)

    I created a hotspot to my phone

    Searched for Realtek 8812AU Wireless driver and found this link....https://driverpack.io/en/devices/wifi/realtek/realtek-8812au-wireless-lan-802-11ac-usb-nic?os=windows-10-x64

    I downloaded the zip file. unzipped it.

    Went to device manager - clicked on Network Adaptors. Right clicked on Realtek 8812AU, Selected 'Browse my computer for drivers', selected the folder I had just unzipped to.

    After install my home network re-appeared and the problem was solved.

    Cheers all.

    PS I had ordered this https://www.amazon.co.uk/gp/product/B01NBMJGA9/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1 and might still keep it as I've just changed over service providers and the Eero router they provide should in theory be a lot faster with this card but we will see.

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more