Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-08-31T04:06:50+00:00

    A little late to the party. Same situation here with one laptop seeing and accessing many wi fi networks except one. changing the driver fixed it. Although both drivers were identically named the Realtek one did not work but the Microsoft version made the network appear and functioned perfectly.

    I'm on a Dell Inspiron 15R, Windows 10, with a new Google Fiber Webpass setup and using their supplied Nest Wifi Pro router.

    Every device in my home picked up the new wifi connection except this laptop. I took my laptop downstairs to a condominium common area and could pick up public wifi with no issues. My laptop found several networks, in fact. When I brought my laptop back to my apartment, I could not find my own network much to my frustration.

    I fixed it by changing the driver to the Microsoft driver.

    How to find missing Wifi Network:

    Go to Network & Internet then to Change Adapter Options.

    Right click on the Wi-Fi field, then choose Properties from the right-click menu.

    In the Wifi Properties box, in the Networking tab “Connect Using” you will see your wireless adapter. Click the Configure box. In the next box, select the Driver Tab then Update Driver. Choose Browse my computer for Drivers option. Choose “Let me pick from a list” option. Choose the option that lists (Microsoft) at the end instead of the Intel (or whatever brand your adapter is). Click the Next button. When your driver has been updated, try searching again for networks.

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  2. Anonymous
    2023-08-29T17:06:49+00:00

    Thank you for your reply. All sorted now.

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  3. Anonymous
    2023-08-28T15:22:21+00:00

    I had this issue as well on a laptop I was setting up for a friend, I had a multi band network and neither SSID was showing up.

    Tried a few things but the one that seemed to work was updating the driver in device manager and selecting the Microsoft version of the network adapter instead of the intel one. Strange but it worked

    Hope this helps someone

    Thanks for this thread and thanks for the post from Zack Harris.

    I had the same issue and fixed it by selecting the Microsoft driver instead of the Intel one.

    My network adapter are [Intel(R) Dual Band Wireless-AC 3160].

    Following is my operation steps:

    (1) Run Device Manager;

    (2) Select Network adapters and then [Intel(R) Dual Band Wireless-AC 3160]

    (3) Right click and select update driver

    (4) Select [Browse my computer for drivers]

    (5) Click [Let me pick from a list of available drivers on my computer]

    (6) Select [[Intel(R) Dual Band Wireless-AC 3160] (Microsoft)]

    (7) Click Next

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  4. Anonymous
    2023-08-18T00:48:42+00:00

    I need help too

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  5. Anonymous
    2023-07-29T06:58:45+00:00

    I had an identical issue just now, it was resolved when I used the device manager to uninstall the wireless adapter.

    After it disappears right click and scan for hardware changes, it reinstalled the driver that way and my network was visible again.

    I chose to forget the network in earlier steps (followed many suggestions from here and had identical results) after I put in the pass code it's back to normal.

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