Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

156 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-12-19T01:34:15+00:00

    Ok,

    I had an employees computer do this same thing recently and the only way I could get it to work is to Reset the Computer to Factory Condition.. You should be able to do this in the Recovery Utility..

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-12-18T20:57:13+00:00

    Same problem here,

    I tried all the steps you have listed sir, but after executing all the steps all I get is "windows encountered a problem installing the driver for your device"

    Any suggestion please?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-12-17T22:45:57+00:00

    Thank you, thank you, thank you. Worked like a champ

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-12-17T22:42:17+00:00

    Nothing I did from the above suggestions worked. Not worth my time and the frustration. What did work was buying a $10 TP Link Wi-Fi adapter and using that.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-12-17T21:53:25+00:00

    How to find missing Wifi Network:

    Go to Network & Internet then to Change Adapter Options.

    Right click on the Wi-Fi field, then choose Properties from the right-click menu.

    In the Wifi Properties box, in the Networking tab “Connect Using” you will see your wireless adapter. Click the Configure box. In the next box, select the Driver Tab then Update Driver. Choose Browse my computer for Drivers option. Choose “Let me pick from a list” option. Choose the option that lists (Microsoft) at the end instead of the Intel (or whatever brand your adapter is). Click the Next button. When your driver has been updated, try searching again for networks.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments