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Hi all,
Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.
I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.
I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".
When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"
Any advice?
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This worked. Great find. After 6 hours of reading and trying different things a simple change of the Intel driver to the Microsoft version did the trick. I had updated my driver previously but I assume the system kept installing the latest Intel driver which unfortunately must not have been compatible with my Xfinity modem/router. Just follow the directions exactly.
My solution worked similar
Device manager
Network adapters, expand list
Right click Intel(R) Dual Band Wireless-AC 3165
Update driver
Browse my computer for driver software
Let me pick from a list of available drivers on my computer
Pick one til you see your WiFi pop up.
The way I was able to find the correct drive to switch was by clicking on on each slot under Network Adapters and disabling it until one turned off the WiFi. I then went and switched out the drives. Hope this helps someone else because mine didn’t look exactly the same as others.
Hi Franco,
I turned off 5ghz band and disabled Bluetooth. Checked connections and no sign of SSID
So tried your second suggestion, configured a hotspot on my partner's phone, turned off router. I was able to see the hotspot and able to connect to it, and access a couple of web pages (Amazon, etc.)
Turned the router back on, and went to router set-up (I was unable to access it until I connected by Ethernet) and went to Wi-Fi settings, see below. The main page is where you see the Channel and Channel width. Both are on auto. I did click on the Advanced settings tab and have posted that image below this one.
Hi Franco,
I changed the SSID (and password) on the 2.4ghz band but not the 5ghz. No sign of new SSID on my laptop but my partner can see it on hers.
Then went to Device Manager and uninstalled the Bluetooth adapter (it did not give an option to"Delete driver software for this device"). Restarted computer (did not shut off and start on Router or Modem, should I have?). Do not see new SSID. Plus Bluetooth driver is back in Network adapter list in Device manager since restarting automatically re-installed the adapter
And here's the screenshot. However, when I expand the drop-down menu there are no other options to show, only mixed
Thank you
