Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-12-17T21:53:25+00:00

    How to find missing Wifi Network:

    Go to Network & Internet then to Change Adapter Options.

    Right click on the Wi-Fi field, then choose Properties from the right-click menu.

    In the Wifi Properties box, in the Networking tab “Connect Using” you will see your wireless adapter. Click the Configure box. In the next box, select the Driver Tab then Update Driver. Choose Browse my computer for Drivers option. Choose “Let me pick from a list” option. Choose the option that lists (Microsoft) at the end instead of the Intel (or whatever brand your adapter is). Click the Next button. When your driver has been updated, try searching again for networks.

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  2. Anonymous
    2023-09-21T16:10:15+00:00

    Thank you for your great help! You saved a life.

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  3. Anonymous
    2022-11-22T03:44:44+00:00

    I got mine working on an older Windows 10 laptop, by going to the Intel website and downloading the network adapter driver despite my device manager saying it was up to date. Up to that point I had my neighbors Wifi networks showing up, but not my new AT&T network. After the driver install, my network showed up. It could have been a fluke after trying many things.

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  4. Anonymous
    2022-11-09T12:46:11+00:00

    Louis, I am sorry but in my 12 years fighting with network trouble the so-called "troubleshooter" have NEVER worked. It is a useless MS add-on that does nothing. Seriously, in the hundreds of times I've tried it, it always comes back with "can't find the problem". Not sure why MS still includes it.

    The rest of your suggestions are good but I have tried them all, and they don't work either. I have replaced by ethernet card and still I am invisible on the network and most days can't even see myself.

    Stan Campbell

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  5. Anonymous
    2022-08-26T00:14:26+00:00

    Hi Isabella,

    I ended up getting a USB Wi-Fi Adapter. That's the only fix that worked.

    Kind regards,

    Peter

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