Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2025-05-14T20:16:43+00:00

    Hello,

    I had a similar problem. I can see my Wi-Fi with other devices, I can see other Wi-Fi from my computer but can't see my Wi-Fi from my computer.

    I fixed by updating tbe driver of the wifi:

    • Search for device manager in the search bar and open it.
    • Expand network adpaters.
    • Right click on the wifi adpater ( it's written wifi adpater or Wirless...).
    • click on update driver.
    • click on "Browse my computer for drivers" and then click on "let me pick from a list of available drivers on my computer" and then pick one (you can try them all for instance). Alternatively, you can let me windoes search automatically instead of "Browse my computer for drivers".

    If that didn't work, here's a video of a youtuber I found: https://www.youtube.com/watch?v=wAqiN9Eum60.

    Hope it helps, good luck!

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  2. Anonymous
    2023-12-17T22:45:57+00:00

    Thank you, thank you, thank you. Worked like a champ

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  3. Anonymous
    2023-07-06T12:01:25+00:00

    I had this issue as well on a laptop I was setting up for a friend, I had a multi band network and neither SSID was showing up.

    Tried a few things but the one that seemed to work was updating the driver in device manager and selecting the Microsoft version of the network adapter instead of the intel one. Strange but it worked

    Hope this helps someone

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  4. Anonymous
    2022-01-22T16:04:25+00:00

    Also I forgot to mention that rolling back the applied Windows update driver from the device manager did resolve this issue for me temporarily but unfortunately Widows update was persistent and I ended up deleting the previous driver when I meant to rollback to the previous one. I spent hours looking for and installing many driver from Lenovo and Realtec to no avail.

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  5. franco d'esaro 25,086 Reputation points Volunteer Moderator
    2021-07-04T08:23:08+00:00

    Hi PeterY61 ,

    reset Node Steering and Client Steering to ON.

    -Go to Settings> Network and Internet> Wi-Fi, click on the side on Manage known networks, select all the network profiles present and then choose Cancel storage. Try again.

    -Go to the router> Wi-Fi Settings> 2.4 GHz band> Security mode, temporarily disable the security key, then check if with the network open you can detect the SSID of your router.

    -Go to Device Manager> network adapters, select your wi-fi adapter, click on the Advanced tab, post a complete screenshot of the list of all available properties of the adapter. PeterY61 , your new router, Linksys MR7350, adopts the latest Wi-Fi 6 802.11 AX standard while your wi-fi adapter adopts an outdated Wi-Fi 4 802.11N standard, so there may not be perfect compatibility between the 2 standards wi-fi even if the router specifications show backward compatibility with lower wi-fi standards.

    This feature of backward compatibility with lower-class wi-fi devices is not always satisfied by new routers. If it's such a problem, you need to change your laptop's wi-fi hardware by replacing the Realtek RTL8723AE wi-fi adapter with another Dual-band wi-fi adapter that supports at least the 802.11ac / ax standard.

    The type of internet connection, PPPoE, dhcp autoconfiguration or your ISP do not matter.

    Otherwise, the simplest solution is to purchase a Dual-band 802.11 ac / ax wi-fi usb dongle.

    Post the models of the wi-fi adapters of the 2 laptops of your partner.

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