Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2025-05-31T12:52:31+00:00

    Everything you went through I’m currently going through the exact same thing & it’s getting frustrating to not be successful with anything. It’s like there’s no solution to this problem

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  2. Anonymous
    2025-04-04T16:13:17+00:00

    Thank you so much, Louie.

    I work away and will not be able to try these ideas out for a few days, but will let you know what happens when I do.

    Really appreciate your time my friend.

    Iain

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  3. Anonymous
    2025-02-23T04:26:15+00:00

    Hi Peter

    I know itIt's very frustrating situation because we been through it , it seems to be there are several issues that cause this problem but i found out that most of the cases the issue was either the router itself or driver needs to be changed or updated . In my case the issue was the router , i suggest to try another router first before you do any changes to your settings, try to connect to your phone hotspot ,if you can see it then it's definitely your router .

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  4. Anonymous
    2025-02-22T21:13:28+00:00

    Hi Christina,

    In my case the only thing that worked was getting a USB adapter.

    Cheers,

    Peter

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  5. Anonymous
    2025-02-21T02:33:27+00:00

    you are my literal savior

    thank you.

    i've talked to so many support agents and i'm just so relieved 😩

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