Cannot see own wireless network but can see others around me

Hi PeterY61,

I'm Louie, an Independent Advisor and a fellow Windows 10 user like you. Hope you're doing well and safe there. I'm sorry that you're having trouble with your network connection.

I would suggest first you to run network troubleshooter, use these steps:

Open Settings.
Click on Update & Security.
Click on Troubleshoot.
Under the "Recommended troubleshooting" section, click the Additional troubleshooters option.
Under the "Get up and running" section, select the Internet Connections troubleshooter.

Quick note: On Windows 10 version 1909 and earlier, the option is available within the Troubleshoot page.

Click the Run the troubleshooter button.
Select the Troubleshoot my connection to the Internet option.
Select the Try these repairs as an administrator option (if applicable).
Continue with the on-screen directions (if applicable).

After you complete the steps, the troubleshooter will run and fix any connectivity issues.

In the case that the troubleshooter is unable to resolve the problem, you should try resetting the TCP/IP stack and clearing any DNS information on Windows 10.

To reset the network stack with Command Prompt, use these steps:

1. Open Start.
2. Search for Command Prompt, right-click the top result, and select the Run as administrator option.
3. Type the following command to reset the component that handles network requests and press Enter:

netsh winsock reset

4. Type the following command to reset the internet protocol stack and press Enter:

netsh int ip reset

5. Type the following command to clear the current networking configuration and press Enter:

ipconfig /release

6. Type the following command to reconfigure the network settings and press Enter:

ipconfig /renew

7. Type the following command to clear the DNS information cached and press Enter:

ipconfig /flushdns

8. Restart your computer.
   Once you complete the steps, launch the web browser and confirm the internet is working.

If the steps above still doesn't work, reset all the network adapters, use these steps:

Open Settings.
Click on Network & Internet.
Click on Status.
Under the "Advanced network settings" section, click the Network reset option.
Click the Reset now button.
Click the Yes button.
After you complete the steps, the computer will restart automatically, and on reboot, you should now be able to connect to the internet.

The tool will reset all the network adapters installed on your computer to their factory defaults, which means that you'll need to re-enter the password to connect to a wireless network. Also, you'll need to reconfigure other networking software, such as VPN clients, if applicable.

I also would recommend you to follow the solutions provided on the links below and see if it works:

https://support.microsoft.com/en-ph/help/10741/...
https://www.windowscentral.com/how-regain-inter...

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products often classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hope this helps.

Sincerely,
Louie

Hi

I got thinking about this logically and my system said that the Wifi Adapter was working correctly and there were no updates for the drivers. So I thought to myself what controls this?

This is the Realtek PCle GbE Family Controller.

I got mine to work by opening Device Manager > Realtek PCle GbE Family Controller > Properties > Advanced > Power Saving Mode .. The Power Saving Mode was showing as Enabled... as soon as I made the value to Disabled (i.e., not in power saving mode) my wifi internet connection icon changed and it was online once more... So, it was the Realtek PCle GbE Family Controller that was stopping the Ralink 802.11n Wireless Lan Card being seen because of the power saving option in the controller... As such it could not connect to the internet.

Hope it helps someone ...

Cheers. Bernard

Hi Franco,

I've uninstalled and re-installed the driver several times (and again now) and no luck.

I also tried the Update Driver method. While I'm given two choices they appear to be the same one: They're both Realtek:

Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC (Microsoft)

Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC (Realtek Semiconductor Corp.)

I've tried both options but no luck

Under Properties the General tab says "This device is working properly."

I tried the Realtek site but couldn't find a download to correspond with this driver. Only for For Realtek PCIe WLAN Family Controller (and USB versions). see here: https://www.realtek.com/en/component/zoo/advanced-search/72?Itemid=276

I've also tried the site of the laptop manufacturer (MSI) but they don't show any updates or downloads or updates for the my laptop. I have a ticket in with them...don't know what else to do....

Peter

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Hello All,

I just had the exact same problem and ended up coming across this forum.

I found a solution:

Device Manager-

Network Adapters-

Double Click on the Wireless Adapter-

Update Driver-

Browse for Drivers on your computer-

Let me Pick-

I had 4 options - two from Intel and two from Microsoft. As I installed each option I would check to see if my home network showed up. The third driver (an Intel), and the latest version of the driver (out of the 4 options), ended up making the home network reappear.

I don't know which driver was being used before I did this....but I had already reinstalled the existing driver and that didn't help, so I'm not sure what happened here but it worked for me.

Hope this helps someone someday.

Thank you so much! I tried all the suggestions on here and this one finally worked for me!

Is this wireless connection issue affecting all your devices?

If yes try to power cycle your modem/router. Leave it turned off for about 2 minutes and turn it back on. Wait for it to reestablish the connection and check your pc/laptop if it detects your wifi network.