Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

156 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-09-02T05:36:58+00:00

    Hi! I tried every single step in this thread and none have worked for me. Any other suggestions?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-09-02T05:34:09+00:00

    Hi! Did this ever get resolved for you? I have been working on this for about 4 hours and have done all of the things you listed here and still cannot figure out the problem. Thanks in advance!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-08-21T04:11:27+00:00

    Thank you! Thank you! Thank you! I suspected after a dell update to my laptop it messed with being able to see my wireless network. Followed your instructions to a "T" and I immediately was able to see and connect to my wireless connection. YAY!!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-08-11T13:11:52+00:00

    this is really solved my 3 month hassel issue ... thx alo. i switched the wireless mode (Transmission mode) from 802.11g/n/ax to to 802.11b/g/n and it works perfectly!

    Just changing the wireless mode (radio settings) in my Wifi router from 802.11b/g/n/ax to to 802.11b/g/n solved the issue for me.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-06-27T10:44:57+00:00

    This worked for me.

    Right click on start/windows button.

    Click device manager

    Select Network Adaptors

    In my case there were 10 options I selected the wireless LAN

    In the properties window, select the driver tab

    Click 'Disable Device' and click YES in the warning box

    Then select 'Enable Device'

    And all should hopefully be well. I tried this when I couldn't update the driver because I was offline.

    Was this answer helpful?

    0 comments