Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2024-02-23T01:39:08+00:00

    Hi James,

    I tried that way back in this thread, and it didn't work. Just re-installed the same adapter that didn't work. The only thing that worked was getting a USB adapter

    Kind regards,

    Peter

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  2. Anonymous
    2024-02-22T23:49:24+00:00

    Hi Peter,

    Uninstall the wireless adapter in Device Manager and then reboot machine and it will automatically find and reinstall the adapter.

    I tried many different things many different times, all the options in this thread, none except the nuclear option above worked...

    Cheers,

    James

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  3. Anonymous
    2024-02-14T20:01:05+00:00

    It was plug-and-play no differently than any other new device. I think I deleted the old device. Maybe. It's been a while but I remember it being very easy.

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  4. Anonymous
    2024-02-14T19:37:49+00:00

    Nothing I did from the above suggestions worked. Not worth my time and the frustration. What did work was buying a $10 TP Link Wi-Fi adapter and using that.

    I have the same issue, and want to do the same thing you did. However I am having trouble enabling my new TP link. What procedure did you use to fix your problem?

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  5. Anonymous
    2024-01-05T16:36:06+00:00

    Hello all.

    I had the same problem and tried everything from the laptop's side with no luck. Then I shifted focus to the AP. I changed the "channel setting" of the wireless AP from "auto" to 1 and then the laptop saw the AP.

    Cheers

    PK

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