Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

156 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-07-17T18:40:49+00:00

    Hi Peter,

    did you manage to find a solution? I am having the same issue I also have the same piece of hardware as you with it being the Realtek RTL8192CE Wireless LAN 802.11n PCI-E NIC.

    Thanks!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-05-16T09:09:46+00:00

    I got an app and did the WiFi analyse. My network is sitting between 2 & 6 channels and is in the 'good' range, fluctuating from the high -30 to low -40 dBm on both 2.5 and 5g. (the second and third best in the surrounding networks). It is sitting within a partial gap within the other local networks. The only other gap is past 8.

    Is this fine, or should I move the channel to be above 8 so there are no other networks nearby in that range? Will this have other impacts with devices connected to the WiFi?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-05-15T10:09:42+00:00

    I'm unable to find any of the following buttons/functions (in bold):

    Click on Update & Security.
    Click on Troubleshoot.
    Under the "Recommended troubleshooting" section, click the Additional troubleshooters option.
    Under the "Get up and running" section, select the Internet Connections troubleshooter.

    To reset the network stack with Command Prompt, use these steps:

    1. Open Start.
    2. Search for Command Prompt, right-click the top result, and select the Run as administrator option.
    3. Type the following command to reset the component that handles network requests and press Enter:

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-05-14T17:44:59+00:00

    Change the channel of your Wi-Fi.
    Get a wi-fi analyzer app on your phone and check where your network is. It's probably past channel 11 because of overcrowding.
    Just bring it back down to 1, 3, 5, 7... see in the app where there is more space.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-05-01T01:27:44+00:00

    Hi,

    I have the same issue: my PC cant see my own wifi but can see others, and is only able to connect to the network if it's plugged into the modem via ethernet, not wirelessly. I have followed all the steps suggested here and have had the same, unsuccessful results.

    Is there any way for us to set up a wireless connection via an ethernet connection?

    Was this answer helpful?

    0 comments