Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-06-22T00:51:03+00:00

    I tried this process and now I don’t have any WiFi capability. Going to have to take it to tech help to get it fixed.

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  2. Anonymous
    2022-05-04T19:07:58+00:00

    Same problem. Easier fix. Reboot router! Our oldest grandson came up with this solution. He found an on/off switch on the router, turned it off, then back on. When the router green lights were all steady, my wife's computer access to the internet was restored in her usual way, and my access to the internet was unchanged.

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  3. Anonymous
    2022-02-27T21:56:40+00:00

    I ended up getting a USB WiFi adapter, Thanks!

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  5. franco d'esaro 25,086 Reputation points Volunteer Moderator
    2021-07-05T12:48:49+00:00

    Hi PeterY61 ,

    I'm glad you solved the problem.

    Thanks for the feedback.

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