Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2024-04-11T00:17:53+00:00

    Hi Deepali,

    Yes, it is solved. The only thing that worked was purchasing a wireless USB adapter.

    Kind regards,

    Peter

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  2. Anonymous
    2024-02-22T20:48:06+00:00

    THANK YOU. THANK YOU.

    This worked for me. I don't know why. I really know nothing about computers except how to use it, but nothing about fixing problems.

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  3. Anonymous
    2023-12-22T17:59:58+00:00

    Wow, Number 2 worked for my PC! I changed from Intel driver to Microsoft driver, the PC instantly connected to my home Wifi! Thank you so much for the great help Franco!!

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  4. Anonymous
    2023-12-18T20:57:13+00:00

    Same problem here,

    I tried all the steps you have listed sir, but after executing all the steps all I get is "windows encountered a problem installing the driver for your device"

    Any suggestion please?

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  5. Anonymous
    2023-11-30T22:37:07+00:00

    I'm having the same issue. Home laptop not connecting or seeing network. Work laptop is fine. iPhone is fine.

    The home computer has been connecting to this network on and off for years and I have changed nothing.

    I despise Microsoft with all of my being and I hope their company goes down in flames and that it is very painful.

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