Can anyone help?

Anonymous
2021-07-02T15:06:33+00:00

Source

Udk User Service

Summary

Stopped working

Description

Faulting Application Path: C:\Windows\System32\svchost.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: svchost.exe_UdkUserSvc

Application Version: 10.0.19041.546

Application Timestamp: 058e175a

Fault Module Name: combase.dll

Fault Module Version: 10.0.19041.1081

Fault Module Timestamp: 473ce9d1

Exception Code: c0000005

Exception Offset: 0000000000031434

OS Version: 10.0.19043.2.0.0.768.101

Locale ID: 18441

Additional Information 1: 40de

Additional Information 2: 40de6d0c7b148f18d8b1194dde94c489

Additional Information 3: fe9e

Additional Information 4: fe9e3d66834d8f3b959a02da202a4ad6

Extra information about the problem

Bucket ID: bba0a5ea7cd51a9c3016db1485aac959 (1159354835282872665)

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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43 answers

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  1. Anonymous
    2021-08-09T13:10:18+00:00

    No crashes for three days after the clean boot, but not been able to define which app seems to be causing the crash.

    I don't think it is wise to re-install the UiPath app since I am not likely to use it in near future.

    Should I monitor for a few more days before updating you again?

    What other likely causes do you think may contribute to the crashes all this while?

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  2. Anonymous
    2021-08-11T02:02:32+00:00

    Still no crashes? Yes, you could keep monitoring for a few more days.

    What apps and services were disabled for the clean boot?

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  3. Anonymous
    2021-08-22T03:51:33+00:00

    Updating you, auggy.

    The Cisco Packet Tracer app was removed for the clean boot. No crash for three days.

    On August 10, 2 crashes (svchost.exe_UdkUserSvc stopped working) happened.

    August 11-20, no crash.

    Auguat 21, re-install Cisco Packet Tracer. One crash each on 21st and 22nd (both were PacketTracer.exe stopped working).

    Unfortunately I seem not being able to provide any solid information for you to determine the cause.

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