The Version of AMD Radeon Software You Have Launched Is Not Compatible with Your Currently Installed AMD Graphics Driver

Anonymous
2021-07-28T07:57:42+00:00

Although I follow AMD steps https://www.amd.com/en/support/kb/faq/pa-300#faq-Recommendations to fix this, I always get it after install AMD Radeon software.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-07-10T04:11:32+00:00

    Hello, I have the same issue. It started happening after some Windows update I think. I tried the AMD solution, and reinstalling drivers. Everytime it fixes itself and is ok for a few days and suddenly when I turn on my pc in the morning, the driver software can't launch. Not in the taskbar, not in the right click menu. It's really frustrating!

    Bro plz can I get your insta I'd or something to contact you, because I am facing the same issue with my msi alpha 15 gaming laptop.

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  2. Anonymous
    2022-02-14T19:25:14+00:00

    I have tried both a DDU and a fresh WIN 10 but it seems like AMD does not want to even fix this! kind of sucks I have a 5600xt and it is doing on win 10 HOME like I guess windows says no more AMD because of their updates!

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  3. Anonymous
    2022-01-10T16:47:07+00:00

    Actually its true that Windows Update causes this AMD driver and Software errors!!

    I have the same issue now for about 3 weeks. I had to REINSTALL AMD driver every 2-3 days. I notice that everytime I reinstall AMD driver, after 2-3 days Windows Updates automatically installed graphic driver called "Advanced Micro Devices, Inc. - Display - 27.20.21034.37 ". And AMD software couldnt be launched anymore!

    Solution is that you just roll back driver to previos version and AMD Software will work again even without restarting computer!

    For now I disabled Windows updates and I will check later if Windows Updates want to install this bad driver again.

    Rolling back the driver works, but only for a few days and the system, despite disabling device driver updates, is still trying to overwrite newer drivers. It ends up worse: gray screen and the system stop responding. Microsoft, please make it possible to permanently disable driver updates or resolve newer version detection. (Ryzen 5900HX mobile processor with gfx)

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  4. Anonymous
    2021-09-01T09:18:40+00:00

    Yeah. I'm having the same issue, or my friend is who's PC I built for him. I made a post about it on reddit too , trying to see if there are any people that have found a more long term solution.

    Sometimes it could work for a week or two, other times it had an issue a day later.

    MSI 6700XT Mech x2 OC. Done the usual with DDU/CLeanup tool, reinstalling etc. Still having the problem where anywhere between a day and two weeks it'll come up with "Software not compatible" error.

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  5. Anonymous
    2021-08-31T21:31:55+00:00

    I did DDU when the solution says "factory reset". I tried everything, all variants, all options. Factory reset a couple of times, ddu, everything! it shoud theoretically worked the firs time I stopped the Win updates for devices, but ever since I still have the problem every 5-6 days or something no matter what I do

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