KB5003690 BSOD

Anonymous
2021-06-24T12:44:33+00:00

Not so fast! On installing this update.

Installed KB5003690 (tried) on five rigs. Three no issue, one refused to install, and worst of all one started BSOD constantly after installing. Removed from that rig and all was fine and returned to normal. Reinstalled KB5003690 to verify this was the issue and yes, the BSOD issues returned, again uninstalled and all returned normal again. I'm satisfied in saying that KB5003690 is / was the issue.

Heidi-Ann

Scientific Frontline

Rig with issue

Edition Windows 10 Home

Version 20H2

Installed on ‎10/‎21/‎2020

OS build 19042.1055

Experience Windows Feature Experience Pack 120.2212.2020.0

Processor AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz

Installed RAM 8.00 GB

System type 64-bit operating system, x64-based processor

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-09T16:54:00+00:00

    side questions:

    1. did you uninstall them via safe mode?
    2. what's you preferred method to clean the registry?

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  2. Anonymous
    2021-07-09T16:57:16+00:00

    I believe you must use safe mode to uninstall due to them incorporating changes to the servicing stack as part of the update.

    The option to uninstall is disabled if.you are not in safe mode

    This was my experience in with both updates

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  3. Anonymous
    2021-07-09T16:58:58+00:00

    side questions:

    1. what's you preferred method to clean the registry?

    Dont use registry cleaners, they do more harm than good.

    This hasnt really been an issue since Windows NT came a long for consumers.

    Best case scenario when using registry cleaners is, nothing happens (you wont get a speed increase, your pc wont start faster, absolutely nothing), worst case, you ruin your windows install, you make random things stop working, random BSODs etc etc etc.

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  4. Anonymous
    2021-07-09T17:17:48+00:00

    Safe mode = yes

    CCleaner and Wise Care 365. Have used religiously for many years without any issues.

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  5. Anonymous
    2021-07-09T17:30:38+00:00

    I've upgraded to 20H2 three times, and on every occasion it's unreliable, with K Mode Exceptiom not handled error.

    I've rebuilt from scratch aafter wiping the disk and same thing occurs. Win 7 installs OK and Unix from USB works fine. So it looks like an OS problem, specially as I have only an old version of office and smartsuite on.

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