The one computer I have seen the issue(s) on also has a Brother MFC as default, as well as an HP.
Other computers though, also using the same printer(s) , were not getting BSOD's.
KB5003690 BSOD
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Anonymous
Not so fast! On installing this update.
Installed KB5003690 (tried) on five rigs. Three no issue, one refused to install, and worst of all one started BSOD constantly after installing. Removed from that rig and all was fine and returned to normal. Reinstalled KB5003690 to verify this was the issue and yes, the BSOD issues returned, again uninstalled and all returned normal again. I'm satisfied in saying that KB5003690 is / was the issue.
Heidi-Ann
Scientific Frontline
Rig with issue
Edition Windows 10 Home
Version 20H2
Installed on 10/21/2020
OS build 19042.1055
Experience Windows Feature Experience Pack 120.2212.2020.0
Processor AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz
Installed RAM 8.00 GB
System type 64-bit operating system, x64-based processor
Windows for home | Windows 10 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
93 answers
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Anonymous
2021-07-09T00:18:59+00:00 -
Anonymous
2021-07-09T01:02:53+00:00 That's interesting, but I have a Brother MFC printer connected via USB for several years now, and I have never had an issue. The BSOD's only started when I installed KB5003690 and then with KB5004945, where I would get System Service Exception. The dmp files indicated Nvidia graphic card driver was the issue in combination with these updates. Once I uninstalled these updates and cleaned the registry, everything is just fine.
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Anonymous
2021-07-09T01:09:50+00:00 Interesting indeed. Likewise, I have a Brother MFC printer hard-wired to my FX which has the BSOD's. I often notice that Windows update tries to install an old Brother printer driver without success.........STRANGE, VERY STRANGE.
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Anonymous
2021-07-09T01:15:39+00:00 .........but why do my dmp files consistently point to GeForce graphic card driver? This is messed-up!
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Anonymous
2021-07-09T14:25:09+00:00 I have a Brother and a HP printer, both have been off for over a month (as in not plugged in to power off, had no need to print).
All my comps are connected the same way to them, via WIFI.
Currently on 42 hours without BSOD! 5004945