KB5003690 BSOD

Anonymous
2021-06-24T12:44:33+00:00

Not so fast! On installing this update.

Installed KB5003690 (tried) on five rigs. Three no issue, one refused to install, and worst of all one started BSOD constantly after installing. Removed from that rig and all was fine and returned to normal. Reinstalled KB5003690 to verify this was the issue and yes, the BSOD issues returned, again uninstalled and all returned normal again. I'm satisfied in saying that KB5003690 is / was the issue.

Heidi-Ann

Scientific Frontline

Rig with issue

Edition Windows 10 Home

Version 20H2

Installed on ‎10/‎21/‎2020

OS build 19042.1055

Experience Windows Feature Experience Pack 120.2212.2020.0

Processor AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz

Installed RAM 8.00 GB

System type 64-bit operating system, x64-based processor

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-07T16:29:42+00:00

    i was going to say "i am not willing to test anything for MS anymore" and after seeing the replies here i am absolutely not installing their optional updates anymore. it's very discouraging to see the poor quality of the MS work lately.

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  2. Anonymous
    2021-07-07T16:52:07+00:00

    What worries me is the lack of response from someone who actually works for Microsoft, we are 5 pages in now, with people describing similar problems with the same update, on completely different hardware and OS versions.

    Is there anybody who had problems who has tried the update on the same hardware after reinstalling windows, like on a fresh install?

    This might not be hardware related...

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  3. Anonymous
    2021-07-07T17:26:36+00:00

    Attn All:

    I had the same issue with KB5004945, yet was able to uninstall with success and even better yet was able to hide the update from trying to reinstall using

    wushowhide.diagcab. Yes, it will hide and prevent it from installing. You can search for it or go get it at "Major Geeks."

    MS longer supplies this from what I understand.

    Hope this helps.

    Heidi-Ann

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  4. Anonymous
    2021-07-07T17:38:33+00:00

    Yup, and Security Update KB5004945 which has 3690 embedded, is no better. Seems MS is trying to force us to use Edge to stream on YTube since YT audio drops when using Chrome and Firefox but NOT on Edge after installing the OS update. Since the security update 4945 was to plug a vulnerability with the print spooler, what are we to do now? Do we have to surrender to Edge in order to protect our machines from hackers via the print spooler, or leave ourselves vulnerable so we can enjoy the freedom to stream YT via the browser of our choice?

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  5. Anonymous
    2021-07-07T17:54:35+00:00

    That didnt happen on any single one of comps, so I dont think that is intentional.

    Even the one that got BSODs, sound was working fine in Firefox (which I use as my main browser).

    Doesnt both Firefox and Chrome (Edge is based on chromium now too) use DirectSound or Direct Kernel streaming for audio?

    If it worked on edge and on media players like VLC MPCHC...spotify etc, it should work on Firefox and Chrome.

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