KB5003690 BSOD

Anonymous
2021-06-24T12:44:33+00:00

Not so fast! On installing this update.

Installed KB5003690 (tried) on five rigs. Three no issue, one refused to install, and worst of all one started BSOD constantly after installing. Removed from that rig and all was fine and returned to normal. Reinstalled KB5003690 to verify this was the issue and yes, the BSOD issues returned, again uninstalled and all returned normal again. I'm satisfied in saying that KB5003690 is / was the issue.

Heidi-Ann

Scientific Frontline

Rig with issue

Edition Windows 10 Home

Version 20H2

Installed on ‎10/‎21/‎2020

OS build 19042.1055

Experience Windows Feature Experience Pack 120.2212.2020.0

Processor AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz

Installed RAM 8.00 GB

System type 64-bit operating system, x64-based processor

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-07T19:07:44+00:00

    Well it may not be intentional, but that's what it does on my system. VLC and media player work fine, but YT on Firefox and Chrome buffer then continue without sound. I even uninstalled then reinstalled my audio and video drivers with no improvement. This does NOT happen with Edge which is, yes, Chromium-based...go figure. Uninstalled KB5004945 and all is well again. I have since blocked-out this update from installing. I have a theory: Since I am led to understand that Windows 11 will not work with AMD Vishera and Bulldozer processors, and these Win 10 updates are a pre-cursor to transition to Win 11, these updates will screw-up pre-Ryzen AMD machines. Just a theory on my part, but I believe MS knows exactly what is really going on. Bring Bill back and fix this, please.

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  2. Anonymous
    2021-07-07T18:27:59+00:00

    Going to give it a shot too then, wish me luck!

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  3. Anonymous
    2021-07-07T18:05:14+00:00

    So, the other day I first completely removed the KB5003690 update and the BSODs finally stopped: the computer has been running for hours without any problems.

    So, just today, it came automatically and I installed the July (2021-07) monthly rollup update KB5004945.

    For the moment, after nearly 10 hours of uninterrupted activity, no BSODs have occurred.

    I don't know how long this (lucky?) situation will last, but for the moment it is.

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  4. Anonymous
    2021-07-07T17:54:35+00:00

    That didnt happen on any single one of comps, so I dont think that is intentional.

    Even the one that got BSODs, sound was working fine in Firefox (which I use as my main browser).

    Doesnt both Firefox and Chrome (Edge is based on chromium now too) use DirectSound or Direct Kernel streaming for audio?

    If it worked on edge and on media players like VLC MPCHC...spotify etc, it should work on Firefox and Chrome.

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  5. Anonymous
    2021-07-07T17:38:33+00:00

    Yup, and Security Update KB5004945 which has 3690 embedded, is no better. Seems MS is trying to force us to use Edge to stream on YTube since YT audio drops when using Chrome and Firefox but NOT on Edge after installing the OS update. Since the security update 4945 was to plug a vulnerability with the print spooler, what are we to do now? Do we have to surrender to Edge in order to protect our machines from hackers via the print spooler, or leave ourselves vulnerable so we can enjoy the freedom to stream YT via the browser of our choice?

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