KB5003690 BSOD

Anonymous
2021-06-24T12:44:33+00:00

Not so fast! On installing this update.

Installed KB5003690 (tried) on five rigs. Three no issue, one refused to install, and worst of all one started BSOD constantly after installing. Removed from that rig and all was fine and returned to normal. Reinstalled KB5003690 to verify this was the issue and yes, the BSOD issues returned, again uninstalled and all returned normal again. I'm satisfied in saying that KB5003690 is / was the issue.

Heidi-Ann

Scientific Frontline

Rig with issue

Edition Windows 10 Home

Version 20H2

Installed on ‎10/‎21/‎2020

OS build 19042.1055

Experience Windows Feature Experience Pack 120.2212.2020.0

Processor AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz

Installed RAM 8.00 GB

System type 64-bit operating system, x64-based processor

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

93 answers

Sort by: Newest
  1. Anonymous
    2021-07-07T17:26:36+00:00

    Attn All:

    I had the same issue with KB5004945, yet was able to uninstall with success and even better yet was able to hide the update from trying to reinstall using

    wushowhide.diagcab. Yes, it will hide and prevent it from installing. You can search for it or go get it at "Major Geeks."

    MS longer supplies this from what I understand.

    Hope this helps.

    Heidi-Ann

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-07-07T16:52:07+00:00

    What worries me is the lack of response from someone who actually works for Microsoft, we are 5 pages in now, with people describing similar problems with the same update, on completely different hardware and OS versions.

    Is there anybody who had problems who has tried the update on the same hardware after reinstalling windows, like on a fresh install?

    This might not be hardware related...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-07-07T16:29:42+00:00

    i was going to say "i am not willing to test anything for MS anymore" and after seeing the replies here i am absolutely not installing their optional updates anymore. it's very discouraging to see the poor quality of the MS work lately.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-07-07T15:52:12+00:00

    Nope. Same problem with KB5004945 as with 3690 on my FX desktop. My daughter installed it on her i7 gaming desktop and all was fine.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-07-07T14:16:25+00:00

    Hello @DaveM121,

    could you please give us an update to that problem? Thank you

    Was this answer helpful?

    0 comments No comments