KB5003690 BSOD

Anonymous
2021-06-24T12:44:33+00:00

Not so fast! On installing this update.

Installed KB5003690 (tried) on five rigs. Three no issue, one refused to install, and worst of all one started BSOD constantly after installing. Removed from that rig and all was fine and returned to normal. Reinstalled KB5003690 to verify this was the issue and yes, the BSOD issues returned, again uninstalled and all returned normal again. I'm satisfied in saying that KB5003690 is / was the issue.

Heidi-Ann

Scientific Frontline

Rig with issue

Edition Windows 10 Home

Version 20H2

Installed on ‎10/‎21/‎2020

OS build 19042.1055

Experience Windows Feature Experience Pack 120.2212.2020.0

Processor AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz

Installed RAM 8.00 GB

System type 64-bit operating system, x64-based processor

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-07T11:50:39+00:00

    Hey it's Roulette time!

    Download KB5004945 to see if it has been cleaned up. It does contain 3690 in it.

    If everyone gets the time let us know if the issues come back.

    Do yourself a favor people, back up before installing.

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  2. Anonymous
    2021-07-05T07:29:33+00:00

    Does anybody know if Microsoft is looking into this issue? I got rid of the problem by uninstalling the June update, but am terrified it gets back when the update becomes mandatory. Also I have heard no clear explanation of the issue, in the three minidumps I have they point to different driver issues.

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  3. Anonymous
    2021-07-02T21:00:10+00:00

    Can confirm, installed KB5003690 yesterday.

    I've had more BSOD's than I've had the last 2 years the last 24 hours, seems like random BSOD every 30-60 mins (or sometimes a bit longer).

    Uninstalled now, currently working as normal (fingers crossed).

    You are not alone

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  4. Anonymous
    2021-06-29T21:32:12+00:00

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  5. Anonymous
    2021-06-24T13:20:11+00:00

    Hi Heidi-Ann,

    I am Dave, an Independent Advisor, I will help you with this.

    On the device that blue screened, please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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