Lenovo Legion Desktop 5i keeps freezing and bsoding

Anonymous
2021-07-14T14:59:23+00:00

Recently, I got a legion 5i, model T5-28IMB05. It's a great pc, it has good specs and it's really fast in games. However, since day one I've been getting random freezing issues. This happens absolutely randomly, but not so often - only once a day.

Whenever I'm doing anything (even something not power-intensive like browsing the web) my pc could freeze and bsod. This is how it looks like: the pc stays on a screen (freezes) then after about a minute it cuts to a blue screen and gives me an error message: DPC_WATCHDOG_VIOLATION.

Every time my pc restarts after the bsod, my realtek audio drivers go missing, and there is no sound coming from the pc, as well as the audio device being hidden in device manager. Strangely enough, after a hard power off (holding the power button) the realtek drivers come back.

Another possibly related issue I've been having is that my wifi card just cuts out during large downloads like steam games. It will be going at full speed, until it drops to 0 mbs and kills the internet for my pc until I restart the wifi.

I've tried doing a fresh install of the newest nvidia driver, did the built in memory check twice, fixed registries with errors in them via a third party application, and I've even done a completely fresh install of windows from a usb stick.

Here are my zipped up .dmp crash logs that include 4 of the latest crashes.

https://drive.google.com/file/d/1cSuxg3fpD7zykqmJZsVfbyAFHZXxmBPP/view?usp=sharing

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-01-22T22:09:12+00:00

    So for, I'm 4 days in without crashing. However, to get there, I had to reinstall Windows fresh (yea), replace the installed Seagate HDD with an M.2 SSD, moved the installed RAM into the secondary slots, and rolled back my Nvidia driver to 466.77. Have not had to mess with audio. Mine seemed to be caused by multiple issues, and frustratingly, never kicked out error codes in the Event Viewer, so had to go through the above process to get where I am. Grateful to some of the earlier posts as they helped me greatly. Will try to remember to update in a week and see if this sticks.

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  2. Anonymous
    2022-01-22T20:47:11+00:00

    Idk how much this has to do with my non crashing. I am using ASIO4ALL as my sound driver. Initially downloaded it to reduce lag for music recording software. It was also right about the time that I downloaded 497.29.

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  3. Anonymous
    2022-01-22T20:34:59+00:00

    I'm using the game ready from 12/20. Haven't tried the 511.23 yet.

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  4. Anonymous
    2022-01-22T20:19:42+00:00

    weird. are you using the game ready or studio drivers? i tried running with the latest game-ready drivers with no HD audio and it was crashing.

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  5. Anonymous
    2022-01-21T21:33:43+00:00

    The only problem with that is that the driver from the Lenovo site is from May 2021, and doesn't support newer games like Battlefield 2042. Hence why so many people are having problems. I'm still currently using the latest driver on 'custom install' with 'HD Audio' clicked off. No crashes for at least 2 weeks now.

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