Lenovo Legion Desktop 5i keeps freezing and bsoding

Anonymous
2021-07-14T14:59:23+00:00

Recently, I got a legion 5i, model T5-28IMB05. It's a great pc, it has good specs and it's really fast in games. However, since day one I've been getting random freezing issues. This happens absolutely randomly, but not so often - only once a day.

Whenever I'm doing anything (even something not power-intensive like browsing the web) my pc could freeze and bsod. This is how it looks like: the pc stays on a screen (freezes) then after about a minute it cuts to a blue screen and gives me an error message: DPC_WATCHDOG_VIOLATION.

Every time my pc restarts after the bsod, my realtek audio drivers go missing, and there is no sound coming from the pc, as well as the audio device being hidden in device manager. Strangely enough, after a hard power off (holding the power button) the realtek drivers come back.

Another possibly related issue I've been having is that my wifi card just cuts out during large downloads like steam games. It will be going at full speed, until it drops to 0 mbs and kills the internet for my pc until I restart the wifi.

I've tried doing a fresh install of the newest nvidia driver, did the built in memory check twice, fixed registries with errors in them via a third party application, and I've even done a completely fresh install of windows from a usb stick.

Here are my zipped up .dmp crash logs that include 4 of the latest crashes.

https://drive.google.com/file/d/1cSuxg3fpD7zykqmJZsVfbyAFHZXxmBPP/view?usp=sharing

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-08-28T06:12:38+00:00

    After 4 weeks of no issues at all, once again the freeze and BSOD. On checking Windows update, NVIDIA - Display - 30.0.14.7155 installed overnight. I need to stop these updates going ahead.

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  2. Anonymous
    2021-08-27T19:38:17+00:00

    Thank You, but this situation is not normal. Microsoft, Lenovo, Nvidia should do something.

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  3. Anonymous
    2021-08-27T19:31:12+00:00

    Rollback the display driver in device manager

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  4. Anonymous
    2021-08-27T19:26:49+00:00

    Microsoft update with NVIDIA drivers for Display 30.0.14.7155 - not working good for Lenovo T5 :|

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  5. Anonymous
    2021-08-27T19:23:50+00:00

    Problem returns after this Windows update ;(

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