Lenovo Legion Desktop 5i keeps freezing and bsoding

Anonymous
2021-07-14T14:59:23+00:00

Recently, I got a legion 5i, model T5-28IMB05. It's a great pc, it has good specs and it's really fast in games. However, since day one I've been getting random freezing issues. This happens absolutely randomly, but not so often - only once a day.

Whenever I'm doing anything (even something not power-intensive like browsing the web) my pc could freeze and bsod. This is how it looks like: the pc stays on a screen (freezes) then after about a minute it cuts to a blue screen and gives me an error message: DPC_WATCHDOG_VIOLATION.

Every time my pc restarts after the bsod, my realtek audio drivers go missing, and there is no sound coming from the pc, as well as the audio device being hidden in device manager. Strangely enough, after a hard power off (holding the power button) the realtek drivers come back.

Another possibly related issue I've been having is that my wifi card just cuts out during large downloads like steam games. It will be going at full speed, until it drops to 0 mbs and kills the internet for my pc until I restart the wifi.

I've tried doing a fresh install of the newest nvidia driver, did the built in memory check twice, fixed registries with errors in them via a third party application, and I've even done a completely fresh install of windows from a usb stick.

Here are my zipped up .dmp crash logs that include 4 of the latest crashes.

https://drive.google.com/file/d/1cSuxg3fpD7zykqmJZsVfbyAFHZXxmBPP/view?usp=sharing

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-03-12T04:36:36+00:00

    Thanks to all for the helpful information. Unfortunately nothing worked and I returned my 1 week old Lenovo desktop to Costco.

    I tried older Nvidia drivers, no Nvidia drivers and the latest drivers that Lenovo released a few days ago. It seemed like everything caused my freeze ups to happen more often.

    Now, for the fun setup of another computer. Spent an hour trying to get my speakers to work with this one (Dell), it's always something.

    Funny thing is. My last computer, I built it from parts I got from Newegg and it ran flawlessly for 14 years. This time I thought I'd save time and just buy one off the shelf. Wow, was I wrong!!

    Good luck to those still having issues with the Lenovo.

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  2. Anonymous
    2022-02-14T17:33:51+00:00

    Just did this. Latest 511.65 released date 02/01/2022 with the HD audio unchecked during installation. Not sure how long this will last but the latest BSOD Watchdog Violation was gone for a while until last week and this week with windows update. Somehow with HD audio unchecked during installation, I'm still getting sound thru the Display Port via my monitor's built in speaker (LG). Don't want to clutter the desk again with speaker via 3.5 jack. We'll see how long this fix last.

    Edit: Still freezing. This time without the watchdog violation. Just plain freeze up. Updating to 511.79 02/14/2022 release. If this doesn't work then going back to the old old one that works,

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  3. Anonymous
    2022-02-13T20:12:25+00:00

    Not sure if you've seen my older posts. Currently using latest driver with HD audio clicked off, and using ASIO4ALL as my audio driver. Accidentally stumbled across that driver for some music software I'm using (Ableton Live). I haven't had crashes with this method since about December. It should support the regular 3.5mm jack as this was my initial problem when I was plugging in speakers (HD audio off).

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  4. Anonymous
    2022-02-08T22:37:20+00:00

    I've been using nv clean install to get rid of my NVidia drivers but I still kept getting blue screen errors still after a clean install of the newest driver out. I know windows auto updates the Nvidia driver so I made sure it didn't. Do you guys think nv clean install was the issue? Went back to the driver just recommended by Lenovo and testing it out now. Also have ASIO4ALL and realtek auido drivers.

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  5. Anonymous
    2022-02-02T16:56:37+00:00

    They driver provided in the 'fix' is the 472.xx driver. I'm still currently running the 511.xx driver with HD audio checked off and running fine. Using ASIO4ALL as my audio driver.

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