Lenovo Legion Desktop 5i keeps freezing and bsoding

Anonymous
2021-07-14T14:59:23+00:00

Recently, I got a legion 5i, model T5-28IMB05. It's a great pc, it has good specs and it's really fast in games. However, since day one I've been getting random freezing issues. This happens absolutely randomly, but not so often - only once a day.

Whenever I'm doing anything (even something not power-intensive like browsing the web) my pc could freeze and bsod. This is how it looks like: the pc stays on a screen (freezes) then after about a minute it cuts to a blue screen and gives me an error message: DPC_WATCHDOG_VIOLATION.

Every time my pc restarts after the bsod, my realtek audio drivers go missing, and there is no sound coming from the pc, as well as the audio device being hidden in device manager. Strangely enough, after a hard power off (holding the power button) the realtek drivers come back.

Another possibly related issue I've been having is that my wifi card just cuts out during large downloads like steam games. It will be going at full speed, until it drops to 0 mbs and kills the internet for my pc until I restart the wifi.

I've tried doing a fresh install of the newest nvidia driver, did the built in memory check twice, fixed registries with errors in them via a third party application, and I've even done a completely fresh install of windows from a usb stick.

Here are my zipped up .dmp crash logs that include 4 of the latest crashes.

https://drive.google.com/file/d/1cSuxg3fpD7zykqmJZsVfbyAFHZXxmBPP/view?usp=sharing

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-02-02T16:41:19+00:00

    Does this fix work with the latest driver 511.65?

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  2. Anonymous
    2022-02-02T10:59:30+00:00

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  3. Anonymous
    2022-02-02T02:12:35+00:00

    oh wow, they actually released a fix? I'm glad they put that out so soon since installing new updates without the HD audio drivers hasn't been working for me. thanks for posting this!

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  4. Anonymous
    2022-01-25T19:38:22+00:00

    okay, just installed this driver today w/o HD audio. crossing my fingers and hope nothing crashes

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  5. Anonymous
    2022-01-22T22:09:12+00:00

    So for, I'm 4 days in without crashing. However, to get there, I had to reinstall Windows fresh (yea), replace the installed Seagate HDD with an M.2 SSD, moved the installed RAM into the secondary slots, and rolled back my Nvidia driver to 466.77. Have not had to mess with audio. Mine seemed to be caused by multiple issues, and frustratingly, never kicked out error codes in the Event Viewer, so had to go through the above process to get where I am. Grateful to some of the earlier posts as they helped me greatly. Will try to remember to update in a week and see if this sticks.

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