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Recently, I got a legion 5i, model T5-28IMB05. It's a great pc, it has good specs and it's really fast in games. However, since day one I've been getting random freezing issues. This happens absolutely randomly, but not so often - only once a day.
Whenever I'm doing anything (even something not power-intensive like browsing the web) my pc could freeze and bsod. This is how it looks like: the pc stays on a screen (freezes) then after about a minute it cuts to a blue screen and gives me an error message: DPC_WATCHDOG_VIOLATION.
Every time my pc restarts after the bsod, my realtek audio drivers go missing, and there is no sound coming from the pc, as well as the audio device being hidden in device manager. Strangely enough, after a hard power off (holding the power button) the realtek drivers come back.
Another possibly related issue I've been having is that my wifi card just cuts out during large downloads like steam games. It will be going at full speed, until it drops to 0 mbs and kills the internet for my pc until I restart the wifi.
I've tried doing a fresh install of the newest nvidia driver, did the built in memory check twice, fixed registries with errors in them via a third party application, and I've even done a completely fresh install of windows from a usb stick.
Here are my zipped up .dmp crash logs that include 4 of the latest crashes.
https://drive.google.com/file/d/1cSuxg3fpD7zykqmJZsVfbyAFHZXxmBPP/view?usp=sharing
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Have they said anything yet?
I'm getting really really sad that nothing seems to work for this freezing issue and that Lenovo does not tell us anything that they are trying to fix it.
There is that one "fix" which is going to old driver updates but that means you can't play any new games like Call Of Duty Vanguard or the new Battlefield 2042 which I have both bought.
I hope they can fix this and I hope Lenovo learns to communicate more if things like these come in the future
Has anyone tried the lastest Nvidia drivers with success no crashes?
Maybe we can try with nvidia support, their driver is also the problem.
Ok the latest from Lenovo is no resolution no eta for resolution.
I think I will start trying to find someone higher up at Lenovo. Looks like support is never going to come back with a fix for us.
Can you please tell me if you have a desktop or laptop -- and where you found the Logitech unifying dongle on your machine? I've looked high and low in my desktop tower and don't see a USB dongle anywhere. I have a wired mouse plugged in, too. I would love for it to be a simple hardware issue vs driver/software labyrinth!
