My Zoom quit unexpectedly when someone shares screen

Anonymous
2021-01-11T09:13:40+00:00

My Zoom quit unexpectedly when someone shares screen. It only happens on this new laptop Lenovo Flex 5 (Intel 3i). Not sure if it's related to windows 10 or anything. It doesn't only happens when I open up my zoom sessions on the zoom app.  It is the same even when I use the web version. Thanks.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-07-01T11:48:57+00:00

    Thank you sooo much...this works, without this method i wouldn't have been able to join my zoom virtual classes

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  2. Anonymous
    2021-06-23T02:43:21+00:00

    Pls try changing the video render method in Zoom by following these steps:

    1. open “setting” then “video” page
    2. Click the “advanced” button
    3. Find the “video render method” option in the new page, switch to “direct3D9”
    4. Restart Zoom

    Then test if this works.

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  3. Anonymous
    2021-06-08T05:05:21+00:00

    My Zoom quit unexpectedly when someone shares screen. It only happens on this new laptop ASUS Vivo Book Not sure if it's related to windows 10 or anything. It doesn't only happens when I open up my zoom sessions on the zoom app.  It is the same even when I use the web version. Thanks.

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  4. Anonymous
    2021-05-27T02:05:08+00:00

    Hi Carlo,

    Thanks for your reply. I tried all the steps but same problem still. I can share screen and etc. However, when someone else shares screen, zoom will automatically quit unexpectedly immediately.

    Thanks.

    Same here I tried everything, nothing helps. When I'm on a meeting and someone screen shares, it just says Zoom Quit unexpectedly, and I have to log back in at least 15 times while in a 2 hour meeting.

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  5. Anonymous
    2021-01-13T08:53:45+00:00

    Hi Robinson,

    Windows 10, Version 20H2 (OS Build 19042.746)

    Thanks.

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