OK Mary. Let me know if there's anything else.
Also when ready please mark the post which helped most as the Answer (or Resolved), to help others. A rating is also appreciated and will reverse the bad rating from earlier.
driver updates greyed out
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
when i go to windows update history nothing shows up, and drivers are greyed out. is there something wrong
what do i need to do?
Windows for home | Other | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
66 additional answers
Sort by: Oldest
-
Anonymous
2021-01-04T03:26:29+00:00 well there in lies another proble about administrator when my nephew set it up after the reinstall he had it set to a different nae hen i have no he had a password and a pin which i did not want so i changed the name and got rid of in and password everything that comes up now says Murf377 my microsoft account email. everything in appdata users says that Murf377> i am not sure what that will do if i try to update the way you suggest. in users there are 4 categories default,which has limited things in it then there is the murf377 ![](https://learn-attachment.microsoft.com/api/attachments/c1f10f80-19a4-4f2b-8909-77a76989de1a?platform=QnA
-
Anonymous
2021-01-04T03:29:04+00:00 Is that your User account? What is wrong with it? It looks normal to me.
-
Anonymous
2021-01-04T03:49:27+00:00 yes it is
-
Anonymous
2021-01-04T03:54:04+00:00 Please answer my questions. I've asked about a dozen that were ignored. Please go back to the top and answer each one so I can help you better. As of yet I'm not even sure what the problem is.
I do know that you are presently on too old of a version so that's why I wanted to help you get up to Version 2004 so you can wait awhile for 20H2 to mature.