driver updates greyed out

Anonymous
2021-01-02T04:48:07+00:00

when  i go to windows update history nothing shows up, and  drivers are greyed out. is there something wrong

 what do i need to do?

Windows for home | Other | Windows update

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Anonymous
2021-01-07T03:17:19+00:00

OK Mary. Let me know if there's anything else.

Also when ready please mark the post which helped most as the Answer (or Resolved), to help others. A rating is also appreciated and will reverse the bad rating from earlier.

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  1. Anonymous
    2021-01-02T15:14:04+00:00

    according to op specs this is  what it says version1909. See I had to reinstall the operating system was done by afriend not sure what he used  to reinstall  but this is what it says installed on 12 6 2020 os build18363.1256. I tried updating to the  2oH2 update before the reinstall and that is why  i had to reinstall it messed up a ot of  things on windows. Task schedule, event viewer  and MMC all had Cslid errors. could not open  quick assist nor install support assist and power shell did not  work   so i had my fried reinstall the operating  system and then  to be safe took it to geek squad . After those errors and  a trip to geek squad as well i am leary of installing  the 20 H2 update for fear it  will mess  all those  things  again I could not get the 2004 update either .  i do not want to mess up this again  any advice  should  i  update the ocyober update . Even geek squad did not update it to that  update

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  2. Anonymous
    2021-01-02T15:15:58+00:00

    can you plese send the reply to this email instead ******@comcast.net

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  3. Anonymous
    2021-01-03T03:43:52+00:00

    Mary, where was tweaking.com recommended? No one here recommends tweaking suites which can mess up WIndows.

    I gave you specific steps to follow, most of them backed up by illustrated tutorials. Please do not skip any steps. We often find out later that the fix was the skipped step. If you need help performing any step I will help.

    If you do the Repair Install step you can download and use Version 2004 media from Microsoft Tech Bench here: https://tb.rg-adguard.net/public.php.

    Double click to mount the iSO, right click Setup to Run as Administrator.

    I will be here all day tomorrow to help.

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