OK Mary. Let me know if there's anything else.
Also when ready please mark the post which helped most as the Answer (or Resolved), to help others. A rating is also appreciated and will reverse the bad rating from earlier.
driver updates greyed out
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Anonymous
when i go to windows update history nothing shows up, and drivers are greyed out. is there something wrong
what do i need to do?
Windows for home | Other | Windows update
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Anonymous
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Anonymous
2021-01-04T05:17:47+00:00 thank you for all you have done it is appreciated but that is something i will not attempt to do myself ill hove either dell or geek Squad back up my data and pay if i need to to have it done by them on hard drive or flash drive and put it all back into my computer .
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Anonymous
2021-01-04T05:20:58+00:00 That's fine, too, Mary.
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Anonymous
2021-01-04T05:25:29+00:00 the 20h2 caused the problems in the first place screwed up task scheduler event viewer MMC all had Clsid errors could not use quick assist or windows powershell after the 2oH2 update and the roll back. Could not install certain apps after that all the geek squad and reinstall of the 1909 was because of this mess up in the first place. totally messed me up going back and uninstalling that update. i do not want to do that update if that is what is going to happen again. then after i installed it iwas having a tech from geek squad on line try and fix something then got the lue screen oof death that is why the reinstall in the first place.