It is very discomforting to see that relatively simple and ubiquitous peripherals like mice and keyboards can interfere with the OS so badly. Disabling HID devices is a poor workaround for something that MS should fix in the OS or the OEM manufacturers like RAZER should comply with MS specs. But then you have a MS intellimouse freezing the taskbar on an MS OS, it seems that MS itself has an internal interoperability problem.
Switching between user logins freezes taskbar
The case:
My wife and I share the same home PC for work, that we use independently throughout the day. We would like to be able to switch between our users without having to log out and close/reopen our respective documents and apps. Kinda like how it works on a Mac when you switch between multiple active user login sessions.
The Problem:
Whenever we try to use the "Switch User" functionality, the taskbar freezes (doesn't load) on whichever user you switch to. The only way to unfreeze the taskbar is to log out completely on one user (and subsequently close all apps/documents), and then login to the other user afterwards.
What I have tried:
- A fresh Windows install
- Add a new and fresh user (stops working after a reboot)
- Running DISM.exe /CheckHealth, /ScanHealth, /RestoreHealth
- sfc /scannow
Extra info:
Both users have Admin account type and our Windows 10 is updated to the latest version.
Windows for home | Windows 10 | Family and online safety
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
106 additional answers
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Anonymous
2022-01-22T15:34:42+00:00 Maybe in cases like this Microsoft should disable automatic installation of drivers provided by manufacturer until issue is fixed.
BTW: I returned my Blackwidow V3 Mini Hyperspeed to the local store where i bought it and got my money back. Will never by anything from Razer.
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Anonymous
2022-01-22T08:05:45+00:00 But it's not a Microsoft issue. It's a Razer issue. Razer have admitted it! Razer explained that their drivers do not release resources properly when switching users. We are waiting for Razer to fix it.
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Anonymous
2022-01-22T03:25:51+00:00 I'm told that my account does not have access to that feedback.
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Anonymous
2022-01-22T02:06:51+00:00 This thread documents the problem statement clearly and has gathered information from many different users facing similar issue.
I created an entry through the Windows Feedback Hub and refer it to this particular thread. Hoping it will increase the chance that Microsoft to look into and resolve this issue for us.
You can see the link here Feedback Hub at https://aka.ms/AAfj9sn
and please write into the comment so that Microsoft realizes the importance and severity of this issue.