rightclick your desktop
refresh
worked for me
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
How do I get rid of the green check marks on my desktop icons and photos in windows 10?
I must have done something, but I don't know what---today, when I went to my photos, there's these checkmarks on each photo--
I googled and can't seem to fix it---the word Drop Box comes up and I have no idea what that is--
Can someone help?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
rightclick your desktop
refresh
worked for me
Hello MaryWilliamsRN,
I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem with green check marks on your icons on windows 10.
This indicates that those files are synchronized with Microsoft OneDrive
Look for OneDrive(Cloud) icon on the bottom right side of your taskbar (system tray)
Right click it then select Close OneDrive
Click Close OneDrive again
If it doesn't work, Safely restart your PC
Kindly let me know if this helps or if you have any further concerns.
Sincerely,
John DeV
Independent Advisor
It was Freeway who first mentioned Norton on page 1 of this thread. Thanks for that report which sounds clear & easy enough to do. I think many will be helped by that. Good going.
So, these are Norton checkmarks in squares (as PJ_2354 posted)...
OneDrive uses small, green circles instead of squares...
I have FINALLY got Norton to remove the green boxes with white checkmarks off my photos and other misc. documents!! I've been working on this for months! First, I want to thank whoever thought that Norton was the culprit! I finally got a representative to help me. We tried 3 times to get him into my computer. I needed an app from Microsoft store. He could see my screen but couldn't use the remote - he told me what to do. Here goes- good luck!!
Go to Norton 360. It is on my desktop. Open it. You will see 4 Options - Device Security, Secure VPN, Cloud Backup and Password Mgr. Click on DEVICE SECURITY. It brings you to the page where it tells you how your security looks and if you want to run a scan. At the top of that page, hit SETTINGS. There is a list. Look for BACKUP STATUS OVERLAYS and UNCLICK IT. Close it all and RESTART! The green boxes with white checkmarks are GONE from my computer. Hope this works for you all!
I hear ya! I don't know what happened they just showed up. I haven't had time to search into getting rid of them further. It was suggested I go to Norton which makes sense cause the showed up after one of their famous updates trying to sell me their back up service. I'll post my findings when I get a chance to focus just on that and not the other 1000 things I have to tend to.