Hi all, really need some help here. My laptop turns on but Windows won't boot. The sequence is: Dell logo, with "please wait" sign Choose your keyboard layout Choose an option > Troubleshoot OR Turn off your PC There is no "RESET MY PC" option at any point. I have tried all of the Troubleshoot options, including: System restore (no restore points available) Startup repair Uninstall updates ("We ran into a problem and won't be able to uninstall....") I created a bootable USB / installation media, clicked F12, selected boot from USB.... This leads me to the same menu above (only Troubleshoot OR Turn off your PC --- no option to Reset my PC). Any suggestions??? Diagnostics show terrible battery quality so I ordered a new one, but is the battery likely to be the full problem...? Thank you!

That’s recovery registry. You will need to highlight HKEY_LOCAL_MACHINE File - Load Hive C:\Windows\System32\Config\System give it a name sys now open sys\setup when done select sys File - Unload Hive restart

I add the 'SetupPhase'. It's still stuck on boot loop. What's next? Sorry for inconvenience and disturbance. Thank you so much.

Add the SetupPhase to 0 I think it was DWord

I did the command again and change the registry. But there's no 'SetupPhase' in there. Just the 'SetupType' and 'SystemSetupInProgress'. It's still stuck on infinite boot loop. What's next? Thank you so much.

This one with SetupType SetupPhase SystemSetupInProgress

Windows won't boot, no "reset" option available

Anonymous

Hi all, really need some help here. My laptop turns on but Windows won't boot. The sequence is:

Dell logo, with "please wait" sign
Choose your keyboard layout
Choose an option > Troubleshoot OR Turn off your PC

There is no "RESET MY PC" option at any point.

I have tried all of the Troubleshoot options, including:

System restore (no restore points available)
Startup repair
Uninstall updates ("We ran into a problem and won't be able to uninstall....")

I created a bootable USB / installation media, clicked F12, selected boot from USB....
This leads me to the same menu above (only Troubleshoot OR Turn off your PC --- no option to Reset my PC).

Any suggestions??? Diagnostics show terrible battery quality so I ordered a new one, but is the battery likely to be the full problem...?

Thank you!

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104 answers

Anonymous

2021-01-29T06:34:45+00:00

That’s recovery registry.

You will need to highlight HKEY_LOCAL_MACHINE

File - Load Hive

C:\Windows\System32\Config\System

give it a name sys

now open sys\setup

when done select sys

File - Unload Hive

restart
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Anonymous

2021-01-29T06:23:18+00:00

I add the 'SetupPhase'.

It's still stuck on boot loop.

What's next? Sorry for inconvenience and disturbance.

Thank you so much.
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Anonymous

2021-01-29T06:11:20+00:00

Add the SetupPhase to 0

I think it was DWord
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Anonymous

2021-01-29T06:02:52+00:00

I did the command again and change the registry. But there's no 'SetupPhase' in there. Just the 'SetupType' and 'SystemSetupInProgress'.

It's still stuck on infinite boot loop. What's next?

Thank you so much.
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Anonymous

2021-01-29T05:50:06+00:00

This one with

SetupType

SetupPhase

SystemSetupInProgress
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