Hi all, really need some help here. My laptop turns on but Windows won't boot. The sequence is: Dell logo, with "please wait" sign Choose your keyboard layout Choose an option > Troubleshoot OR Turn off your PC There is no "RESET MY PC" option at any point. I have tried all of the Troubleshoot options, including: System restore (no restore points available) Startup repair Uninstall updates ("We ran into a problem and won't be able to uninstall....") I created a bootable USB / installation media, clicked F12, selected boot from USB.... This leads me to the same menu above (only Troubleshoot OR Turn off your PC --- no option to Reset my PC). Any suggestions??? Diagnostics show terrible battery quality so I ordered a new one, but is the battery likely to be the full problem...? Thank you!

I did the command again and change the registry. But there's no 'SetupPhase' in there. Just the 'SetupType' and 'SystemSetupInProgress'. It's still stuck on infinite boot loop. What's next? Thank you so much.

This one with SetupType SetupPhase SystemSetupInProgress

Need to get to the command prompt again and change the registry again.

I did what you instruct. My laptop is back on it's infinite boot loop again. What am I gonna do? Thank you.

Actually it should have that new account. Andrew 123123 or whatever you named it and password.

Windows won't boot, no "reset" option available

Anonymous

Hi all, really need some help here. My laptop turns on but Windows won't boot. The sequence is:

Dell logo, with "please wait" sign
Choose your keyboard layout
Choose an option > Troubleshoot OR Turn off your PC

There is no "RESET MY PC" option at any point.

I have tried all of the Troubleshoot options, including:

System restore (no restore points available)
Startup repair
Uninstall updates ("We ran into a problem and won't be able to uninstall....")

I created a bootable USB / installation media, clicked F12, selected boot from USB....
This leads me to the same menu above (only Troubleshoot OR Turn off your PC --- no option to Reset my PC).

Any suggestions??? Diagnostics show terrible battery quality so I ordered a new one, but is the battery likely to be the full problem...?

Thank you!

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104 answers

Anonymous

2021-01-29T06:02:52+00:00

I did the command again and change the registry. But there's no 'SetupPhase' in there. Just the 'SetupType' and 'SystemSetupInProgress'.

It's still stuck on infinite boot loop. What's next?

Thank you so much.
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Anonymous

2021-01-29T05:50:06+00:00

This one with

SetupType

SetupPhase

SystemSetupInProgress
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Anonymous

2021-01-29T05:46:41+00:00

Need to get to the command prompt again and change the registry again.
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Anonymous

2021-01-29T05:30:01+00:00

I did what you instruct. My laptop is back on it's infinite boot loop again. What am I gonna do?

Thank you.
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Anonymous

2021-01-29T05:05:03+00:00

Actually it should have that new account.

Andrew

123123

or whatever you named it and password.
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