Windows Update Download error - 0x80070002

Anonymous
2020-12-04T12:48:31+00:00

I have downloaded 2020-11 Cumulative Update Preview for Windows 10 Version 20H2 for x64-based Systems (KB4586853) and successfully installed via windows update. Goes well.

But after restart the PC KB4586853 starts download again and error occurs Download error - 0x80070002.

"There were problems downloading some updates, but we'll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x80070002)"

  • Windows Update Troubleshooter could not fix that.
  • Several time restart also could not fix.

Now how do I gonna fix that?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

53 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-12-04T13:02:29+00:00

    Hello Subhajit,

    I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem installing Preview Update KB4586853.

    If you do not experience any issues with your computer, there is no need to install optional preview updates. I recommend waiting for the next week Patch Tuesday. All fixes in KB4586853 will also be included in new updates next week.

    Kindly let me know if this helps or if you have any further concerns.

    Sincerely

    John DeV

    Independent Advisor

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments
  2. Anonymous
    2020-12-04T13:07:45+00:00

    After restart it stated downloading again. I don't even know why, it already installed in my PC. And then showing download error!

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2020-12-04T13:21:51+00:00

    Hello Subhajit,

    Thank you for updating me with that information. Can you confirm if it is already installed?

    Press Start then click Settings(Gear icon)

    Select Update and Security > View update history

    Click Uninstall updates

    Under Microsoft Windows, check if KB4586853 is in the list

    Reset Windows Update Components

    https://www.tenforums.com/tutorials/24742-reset...

    Sincerely

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments
  4. Anonymous
    2020-12-04T13:28:30+00:00

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  5. Anonymous
    2020-12-04T13:34:49+00:00

    Hello Subhajit,

    Thank you for updating me with that information. It may just be a bug and this could be resolved in the new updates in next week Patch Tuesday.

    If you decide not to wait, Please try to Perform a Repair Install of Windows 10 with an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while preserving your personal files, settings and installed applications.

    **Few things to check on the PC

    1. Important: Back up your personal data and files to an external hard drive, USB thumb drive, or cloud location (such as OneDrive).
    2. Ensure you are signed in or have administrator rights to do a repair install
    3. Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
    4. Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

    Kindly try to use the media creation tool.

    https://www.microsoft.com/en-us/software-downlo...

    Download the media creation tool and save it to your computer.

    Open the tool and select Upgrade this PC now.

    Make sure to select Keep personal files and apps.

    It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC.

    Kindly let me know if this helps or if you have any further concerns.

    Sincerely

    John DeV

    Independent Advisor

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments