importing photos from iphone not showing in folders by date taken

Anonymous
2020-12-14T21:32:23+00:00

I have always used autoplay or photo app to import photos from my iphone to my Windows 10 computer.  As of this week (maybe since the last Windows update) the photos do not import in the standard folders by date taken as they always have.  They are just randomly going to my pictures folder, not within folders by date as they always have. Photos I imported on December 10 did as they always do.  When I imported photos today from the last several days they just went to the pictures folder. I have rebooted my computer, rebooted my iPhone X and tried importing just one new photo.  It is still not working as it always has.  Any assistance would be welcome.    Thanks.

Windows for home | Windows 10 | Connect Phone and PC

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Anonymous
2021-12-14T10:53:11+00:00

I just go straight to the iPhone link that shows up on File Explorer when I plug in the phone. It should show up on the "This PC" list. I don't bother with the Win10 Photo app.

When you see the link for the phone, right-click and the "Import Photos and Videos" link shows up on the menu. If your iPhone comes up on AutoPlay, the File Explorer option should be available there as well.

When the import window pops up, click on "More Options" and there you will find the folder creating options. They can be grouped by name, date imported, date taken, and other combinations. This is also where you can change the AutoPlay options.

I've also used the photo transfer utilities from Canon and Nikon to transfer images from my DSLR. The applications are free for anyone to download and use, and they will read the iPhone directories and also create individually dated folders. But, I don't remember if they have issues with reading all the subdirectories within the iPhone's DCIM directory.

On our Mac, I don't bother with Apple's Photos app. I do all of the transfers using Nikon NX-Studio application. Rather than importing as individual photo files, Apple's Photos app not only dumps everything into a single directory, but all the photos populate a single monolithic file. If you want individual photo files, you have to export them out of the Photos app. It seems that Microsoft has mimicked that approach with the Windows Photos app.

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  1. Anonymous
    2021-04-06T16:06:25+00:00

    Thanks for the link and info MorningSleeper!  This is a good option until MS addresses it.

    BTW to everyone who posted about this issue, Microsoft will not respond nor take any action by bugs reported in this forum.  The only way to get MS to respond it to open a ticket and officially report the bug.  Posting here does nothing but share the pain with others.

    I wish MS would have moderators who take action and add value, but don't hold your breath

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  2. Anonymous
    2021-04-11T09:49:07+00:00

    Dear stclayton1, actually your suggestion to use "Photo Gallery" worked for me.
    A few stumbling blocks have to be addressed.
    FYI, I am using the latest Win10-Update, 10.0.19042.

    1. You need to install "Windows Live Essentials 2012," (yes, right in 2021!), which contains "Photo Gallery".
      No need to install the other components.
      You can get it a.o. from:
      https://windows-photo-gallery.en.lo4d.com/windows
    2. Photo Gallery may not open if you try to open the program the regular way (Start - Recently added).
      Actually, it does open when you right click on any picture on your computer (Open with  ...).
    3. Within Photo Gallery, the steps to follow are:
      a- select the device (e.g. your SD card): you get the "Import Photos and Videos" screen

    b- FIRST click on "More options" and select at "Folder name" select "Date Taken + name"
    This step is critical and has to be repeated every time you import because the default is "Name".

    Click OK: you revert to the previous screen
    c- Select "Review ...." - this will allow you to select which pictures to import
    Click Next

    d- You see all your pictures neatly sorted in a folder by date - oeffff!
    Select the dates you want to import = done, you have dated folders on your computer as well!

    So, as long as this old-timer works, there is a solution; please check and let me know whether this works for you!

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  3. Anonymous
    2021-04-11T23:19:07+00:00

    Thank you for posting this.  We tried this today with success. fwiw - the options in 3b stay in place for us.

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  4. Anonymous
    2021-04-22T03:35:47+00:00

    This is complete customer unfriendly that windows 10 update the default photo app to remove one of the most useful features of month based folders when importing photo while not addressing serious issues like picture caching not properly functioning or phantom photos due to over caching of pictures that has been deleted.  It's a complete mess!!  A much better option would be allow the user to choose if they want all their picture dumped straight into the "Pictures" folder or organized into time based folders.  The feature already existed, and MS decides to remove it completely?  Go figure!!

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