importing photos from iphone not showing in folders by date taken

Anonymous
2020-12-14T21:32:23+00:00

I have always used autoplay or photo app to import photos from my iphone to my Windows 10 computer.  As of this week (maybe since the last Windows update) the photos do not import in the standard folders by date taken as they always have.  They are just randomly going to my pictures folder, not within folders by date as they always have. Photos I imported on December 10 did as they always do.  When I imported photos today from the last several days they just went to the pictures folder. I have rebooted my computer, rebooted my iPhone X and tried importing just one new photo.  It is still not working as it always has.  Any assistance would be welcome.    Thanks.

Windows for home | Windows 10 | Connect Phone and PC

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Anonymous
2021-12-14T10:53:11+00:00

I just go straight to the iPhone link that shows up on File Explorer when I plug in the phone. It should show up on the "This PC" list. I don't bother with the Win10 Photo app.

When you see the link for the phone, right-click and the "Import Photos and Videos" link shows up on the menu. If your iPhone comes up on AutoPlay, the File Explorer option should be available there as well.

When the import window pops up, click on "More Options" and there you will find the folder creating options. They can be grouped by name, date imported, date taken, and other combinations. This is also where you can change the AutoPlay options.

I've also used the photo transfer utilities from Canon and Nikon to transfer images from my DSLR. The applications are free for anyone to download and use, and they will read the iPhone directories and also create individually dated folders. But, I don't remember if they have issues with reading all the subdirectories within the iPhone's DCIM directory.

On our Mac, I don't bother with Apple's Photos app. I do all of the transfers using Nikon NX-Studio application. Rather than importing as individual photo files, Apple's Photos app not only dumps everything into a single directory, but all the photos populate a single monolithic file. If you want individual photo files, you have to export them out of the Photos app. It seems that Microsoft has mimicked that approach with the Windows Photos app.

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  1. Anonymous
    2020-12-25T20:56:58+00:00

    Same issues here, used to import to date folder now just a random dump

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  2. Anonymous
    2020-12-23T15:59:30+00:00

    I am having the same issue on one computer. Uninstalling/re-installing does not help. Clicking "fix" doesn't help.

    This is an application bug - introduced in the last Windows update. I believe that what ever changes where made to the app caused this - and should have been caught in testing!

    What the heck should I do now - I have to manually move pictures to date folders (time consuming)!

    Please have your coders fix this - or at least look at the issue...

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  3. Anonymous
    2020-12-17T16:39:30+00:00

    I also have the same problem. and would really like to save my imported photos in folders by date- it takes ages to put them into folders manually.

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  4. Anonymous
    2020-12-17T12:31:09+00:00

    Same thing here on 2 different computers, really has slowed me down i will revert to previous update to regain.

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