PC freezes after being left idle for a few hours

Anonymous
2020-12-05T05:23:57+00:00

Hi all, my computer has been 'freezing' after bring left idle ever since i updated to Windows Version 20H2. Actually it might not even be the update but I'm not quite sure what is the issue here also :(

Here's what happened:

  • Left computer on overnight, with google chrome and telegram messenger minimized
  • In the morning, opened up chrome (at the YouTube page since last night), clicking on buttons on the website doesn't do anything. The start button still works, but clicking on any apps wont do anything. Also, I've realized that the telegram animated stickers previews are now all not moving anymore, and so did my animated wallpaper.
  • Used my phone to try to connect to my computer via Google remote desktop, says my computer is offline??

I'm using a custom build PC, bought it not too long ago on 11 June 2020, so I doubt there should be any hardware issues?

Did a full restore on 3 Nov 2020, but it still freezes after leaving it idle for a few hours.

Here are my PC specs:

r7 3700x

msi x570 tomahawk WIFI

gskill trident z neo 3600mhz 32gb kit

samsung 970evo plus 500gb nvme m.2

toshiba p300 2tb 7200rpm

msi rtx2060 super 8gb gaming x 

seasonic focus+ gx 750w 80+ gold

Windows specs:

Edition Windows 10 Home

Version 20H2

Installed on ‎3/‎11/‎2020

OS build 19042.630

Experience Windows Feature Experience Pack 120.2212.31.0

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-23T11:03:39+00:00

Had the exact same symptoms as OP ever since i upgraded from a Ryzen 7 1700 to a 3700x on a Asus Crosshair VI Hero. Tried pretty much everything the internet suggested although i dont even use Corsair Link or NZXT CAM, i've been using the old Aura Sync to control my RGB. 

For the people still searching for a solution, try to disable Global C-state control in the BIOS: 

I tried that as a last effort before returning the processor back but after1 week of use i have yet to experience a "freeze" with the C-state Control disabled. 

I will report back in case i get another freeze but so far it seemed to solve my "freezing" problem.

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  1. Anonymous
    2020-12-14T20:01:48+00:00

    Hey, 

    Just want to say I've been having freezing issues like you as well and I agree I think its from the 20H2 update. I have microphone issues since that update as well and I confirmed that by applying and rolling back the update to another one of my custom PCs because the issue arose then went away by doing that. This update has been a mess and I have the same issue where the computer freezes after idling, but everything is up to date. I also use chrome remote desktop and cant access my PC, so when I actually see it in person, its locked up and have to do a hard reset. Also my screen flickers all the time now before starting a video or closing out of one since this update. I'm just annoyed and wish I could've never applied this 20H2 update because they sent out buggy garbage on my pc and still no patches to be found

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  2. Anonymous
    2021-01-08T21:11:47+00:00

    My PC has been freezing randomly after updating to 20H2 as well. If i leave the PC on idle for even 10 minutes, ill come back to windows 10 basically unresponsive. I can move my mouse and right click but can't open any programs or windows. Shutdown/Restart does not work and i am forced to do a hard reset. 

    It baffles me how Microsoft can mess up so bad. I use my PC for work/gaming and need it to be stable. Windows 10 is becoming a complete unstable mess with every new update. No wonder so many people still use windows 7. 

    My Main Specs are:

    Ryzen 3700x

    Gigabyte x570 Aorus Pro

    Corsair Vengeance RGB Pro 3000mhz 16gb

    AMD VEGA 64 GPU

    850 Watt Super Flower Leadex 3 PSU

    Samsung 970 Evo 1tb Nvme M.2

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  3. Anonymous
    2021-01-08T22:48:05+00:00

    I have the same random screen freezes along with random resets. 

    This never happened in windows 7, and only started in late 2020.

    I have swapped SSD's and RAM and video cards; done device driver uninstalls for previous video cards.

    I have updated windows 10 until I'm blue in the face.

    I'd better finish this before my computer crashes.

    Should I try Linux?

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  4. Anonymous
    2021-01-08T23:35:02+00:00

    I have never used Linux but have heard positive things about it.

    Type into your search bar on windows 10 " Reliability History" it will show you any critical problems/services crashing on your OS. Mine showed corsair link 4 services were crashing constantly before my PC would freeze. I just uninstalled corsair link to see if these crashes continue, so far no crashes since uninstalling it. 

    Will know more tomorrow.

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