Thanks this is now clear, you need to restore default power configuration so that we can ensure that PC will run after idle
Restore default power options
-Press Windows key + R then type:
powercfg -restoredefaultschemes
-Restart PC and check.
Let me know what happened and make sure you have done all the steps above.
If none will work from the above solution I suggest to do an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.
Note: before doing this make sure to create a restore point: https://support.microsoft.com/en-hk/help/402753...
- go to this link: https://www.microsoft.com/en-us/software-downlo...
- Select Download tool, and select Run. You need to be an administrator to run this tool.
- On the License terms page, if you accept the license terms, select Accept.
- On the What do you want to do? page, select Upgrade this PC now, and then select Next.
- After downloading and installing, it should fix the issue.
Reference: https://www.microsoft.com/en-us/software-downlo...
Note: if you receive error: “This Pc can’t be upgrade, follow the steps below”
Method 1. Go to C:$WINDOWS.~BT\Sources\Panther then delete the file name compatscancache.dat
Then try again or reboot the PC first then try again.
You might not see the folder as it is hidden, make sure to show hidden files first.