Windows 10 mail printing on one quarter of page

Anonymous
2020-12-11T17:11:04+00:00

Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

Printing a test page is normal.

Print from Word is normal.

I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

Here is the print preview (normal).

Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-12-14T13:15:44+00:00

    It's a valid work-around, but Microsoft needs to fix it.

    Yes. But at least it's a workaround ;)

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  2. Anonymous
    2020-12-14T13:20:48+00:00

    I have the same problem when I tried to print off an e-mail yesterday (13th) on my Epson printer. I rang Epson today and they thought it could be an issue with Microsoft. Looks like they maybe right looking at this thread. Looks like it's happening to those who have synced their e-mail accounts to Windows 10!!

    Hope they sort it out.

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  3. Anonymous
    2020-12-14T16:18:12+00:00

    Any answer on this yet? I have re-installed my HP printer and re-installed the app. Very frusytrating.

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  4. Anonymous
    2020-12-14T16:35:44+00:00

    I haven't heard anything back yet.

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  5. Anonymous
    2020-12-14T17:09:42+00:00

    I have the same problem when I tried to print off an e-mail yesterday (13th) on my Epson printer. I rang Epson today and they thought it could be an issue with Microsoft. Looks like they maybe right looking at this thread. Looks like it's happening to those who have synced their e-mail accounts to Windows 10!!

    Hope they sort it out.

     

    Yes. Activate Outlook already on computer or free at outlook.com to print emails full size. It's not my favorite email but I used it for work. I now use my Windows email to read and switch to Outlook only if I need to print it out which is pretty seldom. Wonder if the fix if/when it comes will be automatic like the problrm?

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